Posted: February 4th, 2016

Consider the wide range of Chinese consumer expectations along with the three areas addressed in this module: marketing research components, customer satisfaction, and competitive environment.

Read the following article and write an analysis focusing on the question below:

– McEwen, W., Xiaoguang F., Zhang, C., & Burkholder, R. (2006). Inside the mind of the Chinese consumer. Harvard Business Review 84(3). (AN 19707486)

Consider the wide range of Chinese consumer expectations along with the three areas addressed in this module: marketing research components, customer satisfaction, and competitive environment. How will a multinational corporation obtain a superior customer relationship in the Chinese market?

Present your article analysis as a 3-page report in a Word document formatted in APA style.