Posted: March 27th, 2015
TQM W2 DISC
Order Description
read the following attached article:
((International Journal of Quality & Reliability Management))
Then answer the following question:
How important is the concept of quality in strategy formulation?
1) The answer must raise appropriate critical questions.
2) The answer must include examples from aviation experience or the web with references from relevant examples from real aviation companies. I prefere example from Qatar Airways, Etihad airline, Emireates airline, Al Arabia Airline.
3 ) Do include all your references, as per the Harvard Referencing System,
4) Please don’t use Wikipedia web site.
5) I need examples from peer reviewed articles or researches.
International Journal of Quality & Reliability Management
The evolution of strategic quality management
Luís María R. Calingo
Article information:
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