Posted: December 21st, 2014
amazone Hotel
Reliability
Scale: ALL VARIABLES
Case Processing Summary
N %
Cases Valid 50 100.0
Excludeda 0 .0
Total 50 100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach’s Alpha N of Items
.894 50
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Item-Total Statistics
Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach’s Alpha if Item Deleted
price1 109.4800 212.091 .362 .892
price2 109.4200 215.106 .418 .891
price3 109.5000 211.929 .410 .891
price4 109.5600 214.945 .320 .892
price5 109.4400 218.333 .200 .893
selling1 109.0200 218.265 .200 .893
selling2 109.3400 212.719 .432 .891
selling3 109.4200 212.289 .419 .891
selling4 109.5800 214.493 .298 .893
selling5 109.4400 216.660 .237 .893
promotion1 109.2600 210.931 .467 .890
promotion2 109.3200 210.467 .423 .891
promotion3 109.3000 217.235 .204 .894
promotion4 109.2800 209.430 .518 .889
promotion5 109.3800 210.893 .509 .890
staff1 109.0000 215.347 .284 .893
staff2 109.3400 216.433 .268 .893
staff3 109.3400 215.943 .292 .892
staff4 109.6000 212.531 .386 .891
staff5 109.6600 209.617 .460 .890
service1 109.2600 212.074 .449 .890
service2 109.2600 210.972 .465 .890
service3 109.3600 210.929 .502 .890
service4 109.3800 210.240 .468 .890
service5 109.2800 212.981 .427 .891
motivation1 109.0800 214.034 .351 .892
motivation2 109.0800 216.034 .285 .893
motivation3 109.2400 211.084 .415 .891
motivation4 109.1600 215.117 .315 .892
motivation5 109.2800 213.553 .354 .892
perception1 109.1800 215.783 .373 .892
perception2 109.2800 216.165 .320 .892
perception3 109.4000 216.490 .250 .893
perception4 109.4200 208.942 .570 .889
perception5 109.3400 213.617 .407 .891
attitude1 109.1000 217.235 .226 .893
attitude2 109.3800 216.077 .325 .892
attitude3 109.5000 207.806 .587 .888
attitude4 109.4000 212.531 .376 .891
attitude5 109.3400 214.107 .382 .891
consumer1 109.3600 220.521 .081 .895
consumer2 109.5400 216.335 .325 .892
consumer3 109.6000 220.286 .089 .895
consumer4 109.7800 217.481 .224 .893
consumer5 109.3600 216.643 .308 .892
consumer6 109.6800 216.589 .320 .892
consumer7 109.7400 219.135 .139 .894
consumer8 109.7200 213.675 .383 .891
consumer9 109.6000 212.776 .421 .891
consumer10 109.6000 210.122 .507 .890
Summary
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