Posted: September 17th, 2017

analyze an Organizational Behavior case study-Atlantis Paradise Island Resort and Casino (B) Improving Performance with New Core Values


Case studies offer descriptions and data of situations, from which you have to:


• Identify the key points or issues
• Weigh up the situation
• Consider the information you do and don’t have

Before you can:

• Define the problem/issues to be addressed precisely
• Outline the objectives: the desirable outcomes
• Identify resources/techniques helpful to opening up the case study
• Generate ideas or alternative solutions
Then you can:

• Choose a “best fit” solution from the options (SWOT is compulsory, other
choices are open like Maslow’s Need Hierarchy, Organizational Culture, Values,
Brendon’s Six Pillars, Self-Efficacy Model, Cultural Issues, Motivation Issues,
Conflict and Dispute Handling etc. )
• Decide on an action plan
• Outline what you need to suggest and how it can be implemented
• Consider what might go wrong and how to monitor the success of the action plan

How to approach the case study

Step 1. Read the material carefully and ask yourself these questions:

• What are the main presenting issues?
• What the firm is doing right? What it is doing wrong according to you?
• Why have these arisen?
• What would happen if nothing were done?
• What hard evidence (data – financial data, marketing data etc.) is there that the
situation needs action?

Once you have done this you can write the introduction to the case study analysis, which
outlines the situation, the key issues, why these have arisen and require action. In this
way you should avoid rewriting large chunks of the case study.

Step 2. Analyze the situation/issues clearly and ask yourself the following questions:

• What is the background to the case study?
• What (The Internet) research could I use to understand the issues?

•What solutions are desirable / possible?
•What solutions are suggested / supported by research?
• What are the legal and ethical considerations?
• What would be my role?
Step 3. Use the SWOT provided to record your ideas/analysis from OB perspective.

How to write the case study Report
An effective case study report should
• Clearly identify the core problem(s)
• Analyze the issues underlying the problem
• Discuss and justify alternative solutions using theory / experience
• Present feasible recommendations
• Be presented in an appropriate format

The report format

Overview of the situation and identification of key issues underlying the problems identified in the case study
Main body
Present and analyze the issues. Consider and assess possible solutions in terms of theoretical grounding, strengths and weaknesses and possibly risk factors. Draw from both literature and experience.

Summarize main findings. Identify and justify proposed strategy for managing people behavior at work.

Recommendations should be in line with your analysis. May be separate or within conclusions
Appendices -A compilation of supplementary and illustrative material.
Do not include items that are not mentioned in the report.
Bibliography – A list of sources (references) consulted or referred to in alphabetical order

Tables, charts, graphs and diagrams – may be included within the report or added in the appendices. Used in the appendix, they avoid cluttering up the main text and do not add to your overall word count.
All illustrations should be clearly labeled and numbered, and referred to in the report.

Pitfalls of case study analysis
You may lose marks when analysis fails to:
• Identify the real problem, focusing on describing the case study situation and missing the underlying issues
• Separate the organizational behavior issues from other managerial issues
• Identify for whom the issue is a problem
• Examine possible alternatives
• Present a realistic implementation plan
• Address the specific issues
• Support their ideas with evidence from research, studies or theories

Presentation Guidelines ( make PowerPoint slides )
1. Introduction – Establish credibility / Seek audience attraction
2. Body -Main points clear and concise
3. Conclusion -Summarizes main points (You must bring couple of slides highlighting what did you learn from this case study)
4. Visual Aids – To effectively illustrate major points
5. Time- Finish your presentation within stated time limits (15 Minutes with Q&A)
6. Posture and Movement – Straight and relaxed
7. Gestures -Natural, not distracting
8. Vocal Expression -Appropriate volume and pitch
9. Eye Contact -Look at audience, you can refer notes but avoid using notes extensively
10. Personal Qualities -Appropriate attitude towards questions.
11. You are making a presentation to the whole group and not just to me, so don’t forget to ask if they have any questions or comments

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