Posted: February 5th, 2015

AS A BIOMEDICAL LABORATORY STUDENT TRAINING IN HOSPITAL LAB, DISCUSS :

AS A BIOMEDICAL LABORATORY STUDENT TRAINING IN HOSPITAL LAB, DISCUSS :

Understand the need for effective communication throughout the care of the service user.
Recognise the need to use interpersonal skills to encourage active
participation of service users.
See also HPC standard 1.b1

KNOWLEDGE
• Understand the principles of effective communication within the laboratory and to service users, including the use of feedback questionnaires, in order to achieve

the aims of the service.
• Understand that different communication methods may be required to facilitate effective feedback and participation of others.

COMPETENCE
You must be able to:
a) Describe the use of a range of communication methods that may be employed by the laboratory to engage with the service user.

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