Posted: March 3rd, 2014

What can be done to minimize the risk of the situation recurring?

  1. What can be done to minimize the risk of the situation recurring? Can these types of situations be completely avoided?
  2. If you were in Iris’s position, how would you approach your interaction with the second-shift operator?
  3. How should RWW go about notifying its peers? What other procedures should Iris have the technician perform?
  4. When would be the appropriate time to begin the forensic data collection process to analyze the root cause of this incident? Why?

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