Posted: September 13th, 2017
Case Analysis about (“Citibank”)
Order Description
Guide to Conduct Human Resource Development Case Analysis about (“Citibank”)
Current HRD Situation in the Organization …………………………………………
Potential Problems / Issues related to HRD ……………………………………………
The paper should be long enough to cover
1-Overview of topic and issues discussed
2-Summary and conclusions
Overview of T&D and OD in the organization
? Whether the organization conducts any T&D.
? Whether the mission and culture of the organization support T&D.
? Whether T&D in the organization is proactive or reactive.
? Whether T&D activities in the organization have a focus on:
? Individual learning
? Performance-Based learning (individual performance resulting from learning)
? Whole system’s learning (learning at the individual, team, and organizational level)
? Problem solving
? Discuss the used philosophy of T&D.
? Performance driven.
? Individual development.
? Discuss Training for new employees.
? Discuss Training for employees who are changing roles.
? Discuss Technical and skill Training and Development.
? Discuss Management Training and Development.
? Discuss Employee development for reasons beyond job requirements.
? Discuss Organizational development efforts in the organization.
? Discuss if the organization is facilitating Organizational Learning.
? Discuss if the organization is facilitating career development.
? Discuss if the organization adopts system’s thinking (if different functions in the organization are cooperating and harmonized).
Identify the T&D needs in the organization.
Identify OD processes that need to be adjusted (change to be undertaken).
Suggest Possible Solutions (Alternatives)
Evaluation of the Proposed Solutions (Pros & Cons or evaluation Matrix)
Recommendation (The best solution after evaluation) ……………………………….
Action Plan (How the recommended HRD activity will be conducted) ……….………
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