Posted: November 20th, 2014

case analysis;TNT case

case analysis;TNT case

Instructions for the TNT case analysis

Please answer the 4 questions at the end of the case that I attached within two pages in simple and clear language, single space, Times New Roman, Font 12.
Please not copy any things from anywhere or post me with case that already did before in your website!

Grading Criteria for answering the case

1.    Answering the questions correctly:   60 points
2.    Language:                      20 points
3.    Structure of the paper:                         10 points
4.    Using outside references:                       5 points
5.    Format of the paper:                                5 points

Provide me with the link of the references to me that enable me to access the references and check. (provide it to me through email)!

sure uleCart
Introduction
TNT is the market leader in the provision of business-to-business (B2B) express delivery services. It delivers documents, parcels and freight securely between

businesses, using road or air transport.
Ken Thomas founded TNT in Australia in 1946 with a single truck. It became Thomas Nationwide Transport (TNT) in 1958 and TNT Express Services UK in 1978. Today TNT is

a global company and serves customers in over 200 countries around the world, employing 10,000 people in the UK. TNT has two operating divisions in the UK:
1
_JI
TNT Express Network
A network of 70 sites providing on-demand collection and delivery services to and from businesses.
TNT Business Solutions
A wide range of document management services, ranging from records storage and retrieval to promotional printing. For example, National Health Service Trust records

are stored and made available digitally.
As a global company, TNT seeks to project a consistent image across the world. For example, it uses the global strapline ‘Sure we can’ on all its vehicles, aircraft

and communications material.
THE TIMES 100 BUSINESS CASE STUDIES
www.thetimes100.co.uk
Mission, aims, objectives Building a strategy Delivering a strategy Strategic gap
TNT’s values underpin the way the organisation runs. These values are the core principles or standards that guide the way TNT does business. While business plans and

strategies may change, the core values of a business remain the same. TNT’s values are: Be honest Aim to satisfy customers every time Challenge and improve all we do

Be passionate about our people Act as a team Measure success through sustainable profit Work for the world.
Every aspect of TNT’s business strategy focuses on ‘delivering a superior customer experience’. For example, TNT uses sophisticated technology to enable customers to

check exactly where their deliveries are at any time.
TNT Express UK delivers over 3.5 million items every week around the world. It is listed among Britain’s Top Employers and provides first-class working conditions and

care of its employees. The company needs high-level skills to cover a wide range of functions, including distribution, sales and marketing, finance, customer services

and HR. To attract and retain the best people TNT offers interesting careers, with opportunities for people to progress.
The case study explores how TNT delivers its business strategy and achieves consistently high standards of service through its people.
Business to business (B2B): Sales by one business to another, rather than B2C, which involves selling directly to the final consumer.
Operating divisions: A distinct part of an organisation specialising on a particular business activity.
Strapline: Short catchy phrase encapsulating the strengths of a product or brand.
:e.101:14tTgY4
www.thetimes100.co.uk
TNT I Delivering a business strategy 113

PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET AN AMAZING DISCOUNT :)-