Posted: May 15th, 2016

Client file management system and software associated with operations must be presented and explained

The proposed location – this must be justified, stating the advantages and disadvantages.
How the premises will be acquired (purchased, built, or leased). An estimate of the cost must be presented and the chosen acquisition method justified.
The service process; use a flow chart to illustrate and explain the various stages of service delivery.
Client file management system and software associated with operations must be presented and explained
A graphical illustration of the layout, with explanations as to how it relates to the service process and will enable efficient delivery.
The facilities (plant and equipment) required for operations should be listed. For each item in the list, the method of acquisition must be explained and an estimate of costs provided. For leased items the estimated annual cost of the lease must be specified.
The processes to be followed to maintain the facilities must be presented.
If some of the services will be contracted out the independent contractors to be used are to be stated. The criteria for selection of contractors must be explained as well as the contracts or agreements with contractors and associated cost.
The supplies to be used and their sources must be presented as well as the associated inventory management system.
Strategies for managing any seasonal variations in demand for the services are to be presented.
A discussion of all relevant regulatory and legal issues associated with the business, including state, federal, or local regulatory requirements and steps to be taken to ensure compliance. Licences, zoning permits, health permits and environmental approvals necessary to begin operations should be addressed as well as any pending regulatory changes that could affect the nature of the business and its timing.
7. A human resource plan comprising:

Number of employees required, specifying the positions for which they will be employed as well as the terms of employment (eg full time, part-time, casual). Identify the recruitment sources for each position.
What training will be provided for each position and how will you assess performance of employees?
Present and justify the remuneration package for each position including superannuation contributions.
What legal requirements are associated with employees and what steps will you take to ensure compliance?
8. Explain the legal form of the business and why it is preferred to other forms.

Describe the management structure and present the salaries of members of the management team. If there will be no management team explain what would be reasonable wages for the owner(s).

9. Develop and present the financial statements based on the most likely situation comprising:

The pro-forma or projected balance sheet showing the financial position of the business at the end of each of the period of three years. It should show the assets of the business and how they will be financed – i.e. equity and liabilities. All assumptions used to prepare the balance sheet must be provided.
The pro-forma cash budget for three years should show the amount and timing of expected cash flows, sources of additional financing, and repayment terms (for any loans to be taken). They should be prepared on a quarterly basis. All assumptions associated with the estimates should be stated.
The income statement should present the projected operating results, comprising all revenue and expense items on a quarterly basis for three years.
10. Financial analysis and economics of the business based on the most likely situation.

Important financial ratios should be computed and explained in comparison to selected standards. The ratio analyses should indicate profitability, liquidity, efficiency and long term leverage for the business.
The financial analysis should also include break-even sales (in volume and/or dollars) and a discussion of its attainability, when it will be achieved, and how the break-even point could be lowered if actual sales are less than predicted. This may require reference to the relationship between fixed, variable, semi-variable and total costs and total revenue.
The analysis should indicate when the business will achieve positive cash flow, when it will run out of cash, and how increased capacity will affect cash.
10. From the information presented, explain the market, product, technical and commercial feasibilities of the service idea and your ability to operate the business.

Use a report format showing: title page, executive summary and table of contents. These will not be included in the word count. The cover page must include the word count.

With respect to presentation use Times New Roman or similar font, 1.5 spacing and 12-point font size. Marks will be lost for single-spaced reports.