Posted: September 13th, 2017
Assignment Question:
1. Please select the same product/service (or a number of products/services or a combination of both) from your
assignment one, and discussthe influence of different ‘External Factors’ on a consumer’s decision-making process for that product or
service.
2. The discussion need to include the influences of reference groups; the family; social class; cultural and sub-cultural
aspects; impact ofthe cross-cultural consumer behaviour; relevance ofthe opinion leaders and diffusion of innovations and the importance
of public policy and consumer protection aspects in relation to the chosen product/service.
3. Obviously some theories and concepts in
Chapters 7-14 will be more relevant to this assignment.
4. You must choose which ones are more relevant and explain why they are more relevant.
5. You must app_lythe concepts and theories_you_have learned from your reading ofthe text to the selected product/service and
consumer decision-making process and not Just list or describe them.
In your answer you must argue forwhythe external factors you have
chosen are more important in terms of influencing a consumer’s decision-making for your example/s product or service than the ones you
haven’t chosen. In otherwords, you need to demonstrate that you understand the influence that these factors are having on a consumer,
decide which are more influential than others and explain why they are more influential. You must also include the impact ofthe concept of
diffusion of innovations in your discussion.
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