Posted: March 6th, 2014

Deep-level abilities are closely related to job performance.

5.1  Deep-level abilities are closely related to job performance. As a manager, how could you use the knowledge that people differ to increase the likelihood an employee will perform his or her job well? What challenges does this pose when managing a diverse workforce?

5.2  Employees often see change as threatening. What are some of the sources of resistance to change, and what can you as a manager do to overcome that resistance?

5.3  What role does diversity play in managing change? What are some possible strategies for managing diversity? What influence does diversity training have on organizations?

5.4  Does the type of change being planned affect the strategy for managing the change? Explain and provide an example.