Posted: February 18th, 2015

Discuss the main factors that influence the manufacturing/service process design of mobile phones in the telecommunications industry.Discuss how the 5 operational performance objectives may influence decision-making associated w/process design&layout.

Discuss the main factors that influence the manufacturing/service process design of mobile phones in the telecommunications industry.Discuss how the 5 operational performance objectives may influence decision-making associated w/process design&layout.

Order Description

The manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different.

A) By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design.

B) Discuss how the five operational performance objectives may influence decision-making associated with process design and layouts.

Your work should be presented as a report.

OIM Assignment 1: Operations

?    This is an individual assignment worth 50% of the module mark.
?    Word length: 3000 words in total (do not exceed word limit, a penalty will apply for assignments that exceed it).
?    Do not include References in the word count.

Relates to Learning Outcomes:

?    Critically analyse the theory, concepts and models of operations and information management and demonstrate an understanding of the strategic importance of information management in global organisations.
?    Analyse and critically evaluate the ways in which operations  are adapted according to specific market culture and customer requirements in order to achieve  operational excellence
?    Justify the value of understanding, measuring, reducing and preventing quality costs and understand the application of planning & control techniques.
?    Select and apply appropriate problem-solving and improvement approaches for information systems in organisations.

Assessment Housekeeping:
You are required to follow the University’s regulations regarding plagiarism and citing sources and references used. Assignments may not be submitted late. Marking penalties for late submission will follow the University regulations for PMC and late submission.

Submission of Assessment:
Please submit through the OnlineCampus. The electronic copy should ideally be in Word format (PDF is however acceptable).

Assignment Brief

The manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different.

A) By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design.
(70% of the mark)

B) Discuss how the five operational performance objectives may influence decision-making associated with process design and layouts.
(30% of the mark)

Your work should be presented as a report.

ASSESSMENT CRITERIA

This assignment represents 50% of your overall module mark. The maximum word count is 3000 words (+/- 10%). You will also need to take the following into account when completing your assignment:

•    Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?)
•    Establishment of relevant theory (e.g. what do we mean by process management?)
•    Allocation of credit and sources used (have I included references and citations to the material I have used?)
•    Clarity of argument
•    Overall report presentation including spelling and grammar
•    Adherence to nominated word limit (+/- 10%)
•    Word processed (letter size 12, times new roman, 1.5 space), fully referenced (Harvard Referencing System)