Posted: September 16th, 2017

facebook case study and one RQ , key terms

v Review Question:  

§  How have information systems affected everyday life?

–   Explain why it is so difficult to hold software services liable for failure or injury .

–   List and describe the principal causes of system quality problems .

–   Name and describe four quality –of-life impacts of computers and information systems

–   Define and describe technostress and RSI and explain their relationship to information technology.

v Explain the terms with examples.

1.       Activity

2.      , Business Process

3.      , Five-Component Framework

4.      , Information,

5.       Information-System (IS)

6.      , Procedures,

7.       Repository,

8.       Role,

9.       System

11.   Information Silos,

12.   Management Information Systems,

13.   Metrics,

14.   Operational Processes,

15.   Procurement Process,

16.   Sales Processes,

17.   Strategic Processes

18.  Transaction Processing System

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