Posted: September 13th, 2017

Information technology in business

Information technology in business

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Decision making in an organization is very crucial part of the business and it is determined by the

level of leadership skills that the management have. These leaders are faced with many situations that

require decision to be made. However, the employee’s perception of their decision determines the out of

the decision they make. Furthermore, when the employee’s decision inputs are put into consideration

during the decision making there is always an increase in productivity. decision making takes place in all

levels of the business .even though the board of directors may make major strategic decisions for the

business in regard to investments and the future growth of the organization .the managers are left to make

tactical decisions to propel their departments towards the fulfillment of the overall objectives of the

company. However, the employees have also to make decision on their tasks, customer relations and the

business improvement. Consequently, there is need for an enlightened management that is well trained.

The levels for decision making in any organization can be classified according to hierarchy:

Essay: Information technology in business 2

Fig 1 Levels of decision-making model

STRATEGIC DECISION BOARD/OWNER

DIRECTOR

MANAGERS

DECISION EMPLOYEES

The first level is that of strategic decisions, this is concerned with long-term decisions, which are

effected, by the board or the executive officers; they include setting the mission, the vision and the

objectives of the organization to set the general direction of the business. Their strategic decisions are

based on the expected business environment.

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