Posted: September 13th, 2017
Information technology in business
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Decision making in an organization is very crucial part of the business and it is determined by the
level of leadership skills that the management have. These leaders are faced with many situations that
require decision to be made. However, the employee’s perception of their decision determines the out of
the decision they make. Furthermore, when the employee’s decision inputs are put into consideration
during the decision making there is always an increase in productivity. decision making takes place in all
levels of the business .even though the board of directors may make major strategic decisions for the
business in regard to investments and the future growth of the organization .the managers are left to make
tactical decisions to propel their departments towards the fulfillment of the overall objectives of the
company. However, the employees have also to make decision on their tasks, customer relations and the
business improvement. Consequently, there is need for an enlightened management that is well trained.
The levels for decision making in any organization can be classified according to hierarchy:
Essay: Information technology in business 2
Fig 1 Levels of decision-making model
STRATEGIC DECISION BOARD/OWNER
DIRECTOR
MANAGERS
DECISION EMPLOYEES
The first level is that of strategic decisions, this is concerned with long-term decisions, which are
effected, by the board or the executive officers; they include setting the mission, the vision and the
objectives of the organization to set the general direction of the business. Their strategic decisions are
based on the expected business environment.
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