Posted: September 13th, 2017

Knowledge Management for Supply Chains

Knowledge Management (KM) comprises a range of strategies and practices used in

an organization to identify, create, represent, distribute, and enable adoption of insights and

experiences. Such insights and experiences comprise knowledge, either embodied in

individuals or embedded in organizational processes or practice (Cross, R and, Prusak, L.

An established discipline since 1991, KM includes courses taught in the fields of

business administration, information systems, management, and library and information

sciences . More recently, other fields have started contributing to KM research; these include

information and media, computer science, public health, and public policy.

Many large companies and non-profit organizations have resources dedicated to

internal KM efforts, often as a part of their ‘business strategy’, ‘information technology’, or

‘human resource management’ departments. Several consulting companies also exist that

provide strategy and advice regarding KM to these organizations (Buchanan, 2002).

Knowledge Management efforts typically focus on organizational objectives such as

improved performance, competitive advantage, innovation, the sharing of lessons learned,

integration and continuous improvement of the organization. KM efforts overlap with

organizational learning, and may be distinguished from that by a greater focus on the

management of knowledge as a strategic asset and a focus on encouraging the sharing of

knowledge.

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