Posted: May 11th, 2015

Manage recruitment, selection and induction processes

Assessment 1
Individual Activity
Unit:
BSBHRM506A Manage recruitment , selection and induction processes
Qualification:
BSB51107 Diploma of Management
Training Package:
BSB07 Business Services
Due date:
Week 5
Assessment Type: Individual Activity
Student name:
Student No:
Assessment Guidelines
Please read the following assessment guidelines carefully.
1. The purpose of this activity is to assess your knowledge and skills in managing recruitment, selection and induction processes..
2. If you have any considerations that may affect your performance in the assessment please inform your assessor immediately. Your assessor will provide you with a suitable alternative to complete this assessment.
3. To gain competency for this assessment, neatly write the correct answers on the sheets provided or demonstrate competency in activity tasks by the due date.
4. Place your name and date at the top of the page and on the Feedback Evaluation Sheet (back page).
5. Your assessor will return it to you with comments and your results. This information will be supplied at the end of this document on the results page.
6. If you feel the decision made by your assessor was incorrect please refer to your Student Handbook for information on assessment appeals for the required steps to appeal this decision.
7. A “NYS” (not yet satisfactory) result of this task may be returned to you for a re-assessment. Re-assessments must be submitted by an agreed date with your assessor or as soon as possible within the duration of the unit.
8. The re-assessment work must address the specific performance tasks beyond doubt for the assessor to issue a satisfactory (pass) result. A repeat NYS outcome could lead to an administration fee.
9. All work must be done individually. Copied work will not be accepted and could lead to an “academic non-performance” rating.
10. Complete the Feedback Evaluation Sheet by signing and ticking the appropriate box as to whether you wish to appeal or finalise this assessment.
□ I have read and agree to the assessment guideline conditions above.
____________________________ Date: ______________
STUDENT SIGNATURE
RTO 90982
CRICOS 02599C V2015.2
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SCENARIO
BS Training is a vocational training provider that currently employs 100 business training professionals. They have two main offices, one in Sydney, Australia and one in in Shanghai, China. They recently developed a new strategic plan that involves opening another office in Tokyo, Japan.
Part of their HR plan is to employ 200 more trainers in three stages.
The following are the policies and procedures for BS Training.
BS Training – recruitment and selection guidelines
Policy statement: BS Training is an organisation that seeks to employ the quality trainers and assessors with high levels of industry experience. It is an equal opportunity employer.
Purpose: The purpose of the recruitment and selection process is to ensure that BS Training has the best possible human resources available to effectively provide its service. The BS Training recruitment and selection process has been developed in line with organisational strategies, relevant legislation and best practice recruitment.
Recruitment and selection process
The recruitment and selection process involves the following procedures:
1. Vacant position analysis.
2. Position description.
3. Advertisement.
4. Short-list.
5. Interview preparation.
6. Interview applicant.
7. Reference check.
8. Job offer.
1. Analyse the vacant position
When a position becomes vacant it is important to analyse the position to determine whether it is still required.
Manager
Estimated timeframe: Two to three days.
When a position becomes vacant the following procedure must be completed:
Procedure
1. Manager notifies HR about vacant position and requests ‘permission for position form’.
2. Manager completes their section of ‘permission to recruit form’ stating reasons why position needs to be filled and submits it to HR department. V2015.2
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3. Position needs analysis conducted by HR department who them completes rest of ‘permission to recruit form’.
Note: HR may need to question manager about position.
4. Completed ‘permission to recruit form’ to be approved by senior management.
5. Once permission is obtained then HR department explore implications, options, legislative and award requirements.
2. Position description
A position description is an important prerequisite to successful recruitment and selection.
Estimated development and validation timeframe: three to five days.
Procedure
1. Position descriptions are developed by HR department using a position description template and include:
a. position title
b. key objective
c. qualifications required
d. OHS component
e. terms.
f. Note: HR may consult with manager about position description if necessary.
2. Senior management to sign off on position description.
3. Lodge an advertisement
BS Training’s advertising policy: unless there is special authorisation from senior management, all positions must first be advertised internally for a minimum of ten working days in the BS newsletter before being advertised externally for a period of ten working days. The newsletter is distributed via the intranet every Friday morning and hard copies are also placed on noticeboards in offices and lunchrooms.
Timeframe: 20–25 working days.
Procedure
1. HR department creates advertisement for BS newsletter on intranet.
2. HR sends advertisement to publications department to post on the intranet.
3. HR creates advertisement for authorised external print media.
4. After advertisement has been posted internally for ten working days, HR organises for external print media.
4. Short-list applicants
Short-listing is a process of elimination. However, BS Training requires that all internal applicants be interviewed.
Timeframe: Five days minimum. V2015.2
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Procedure
1. Administration staff to collate all resumes and give to HR department.
2. HR to read over position description and advertisements.
3. HR to read each external applicant’s résumé and divide them into ‘yes’, ‘no’ and ‘maybe’ piles.
4. HR to then reread ‘yes’ and ‘maybe’ resumes and complete short-list chart for external applicants.
5. HR reads all internal applications and completes the short-list chart.
6. HR then collates all documentation from internal applicants and shortlisted external applicants.
7. HR organises administration staff to send all external applicants not short-listed a standard letter by post.
5. Interview
BS Training uses the interviewing selection technique with interviews being conducted at head office only. Where possible, BS Training requires a selection panel of two HR personnel and a representative from the related department to interview applicants.
Interview preparation
Timeframe: interview preparation one to two days.
Procedure
1. HR requests administration staff at head office to organise:
a. comfortable and quiet location
b. food and beverages for interview panel
c. interview schedule.
2. HR to organise interview documentation which includes:
a. position description
b. resumes for each shortlisted candidate
c. consent to check and release police record form
d. standard interview questions for HR members of interview panel
e. interview assessment forms for interviewers
f. use checklist for documentation.
3. HR organises interview panel: two members of HR department and one staff member from the job-related department with one of the HR members being the chairperson.
Note: It is preferable that the staff member from the job-related department is experienced.
Chairperson (HR) chooses and advises the staff member of their role as ‘expert’ and requests that they think of three job-related interview questions
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Assessment task – Written report
Recruitment and selection processes
Assume that you are HR manager of BS Training .You are required to read the recruitment, selection and induction policies and procedures of BS Training and prepare a report.
Your report should include the following:
1. Identify and recommend changes required in current policies and procedures
2. Develop revised recruitment, selection and induction policies and procedures for BS Training
3. Suggest how BS Training could use technology to improve the efficiency and effectiveness of the recruitment and selection process
4. Identify relevant managers and other staff you need to consult during development of recruitment and selection policies and from who you will need support to make the new policies successful
5. Identify the strategies you will use to obtain support from key personnel, particularly senior managers, for your new recruitment and selection policies at BS Training
6. Create draft forms and documents that support your new recruitment, selection and induction process policies
7. Explain how you will communicate your new policies and procedures to relevant staff and create a training plan to ensure they are able to follow your processes properly
You must provide:
• a hard copy of your written report
Your assessor will be looking for the following in your report:
• Evidence and referenced sources e.g. reading reference materials, internet research and direct research (contacting and interviewing organisations) that support your analysis.
• Conclusion discussing overall process.
• A list of your recommendations to revise the BS Training recruitment process.
• A logical, formatted structure with an introduction, body and conclusion or with clear
• Headings for each section. V2015.2
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• Individual Activity
Assessment 1 – Feedback Evaluation Sheet
STUDENT NAME:
STUDENT NO:
ASSESSOR’S NAME:
DATE:
UNIT NAME:
BSBHRM506A Manage recruitment, selection and induction processes
Did the learner in this assessment demonstrate:
YES
NO
1.1 Analyse strategic and operational plans and policies to identify relevant policies and objectives?


1.2 Develop recruitment, selection and induction policies and procedures and supporting documents?


1.3 Review options for technology to improve the efficiency and effectiveness of the recruitment and selection process?


1.4 Obtain support for policies and procedures from senior managers?


1.5 Trial forms and documents that support policies and procedures and make necessary adjustments?


1.6 Communicate policies and procedures to relevant staff and provide training if required?


FEEDBACK TO STUDENT:
Assessment Outcome
Satisfactory
 Not yet Satisfactory
 Re-assessment required
Student Signature
□ The result of my performance in this unit has been discussed and explained to me.
____________________________ Date: ______________
STUDENT SIGNATURE V2015.2
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Assessor Signature
ASSESSOR’S DECLARATION:
I hereby certify that the above student has been assessed by myself and all assessments are carried out as per the Academy’s Assessment Policy & Procedure.
____________________________ Date: ______________
ASSESSOR SIGNATURE
APPEAL PROCESS: