managing and resolving conflict in an organization

Question 1

There are three major approaches for managing and resolving conflict in an organization. Define these three approaches and give an example of each.

Your response should be at least 200 words in length. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Question 2

What are the three commonly used strategies or approaches for implementing changes in an organization? Give an advantage and/or disadvantage for each type of approach.