Posted: March 3rd, 2014
Marketing-Development of a Service Guarantee
Provide 1 1/2 page document answering the below questions. Need information by 11 PM no later than that. Please let me know before I make payment.
Use a service you are familiar with and develop a service guarantee. List the benefits of implementing the service guarantee for the firm. In developing the service guarantee, make sure you consider the following:
- What should be guaranteed?
- Is a service guarantee appropriate for this business?
- How should such a guarantee be written?
- How should such a guarantee be administered and paid out?
- What is appropriate compensation?
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