Operations / Controlling – Control Systems and Operations
You have been retained by a senior manager to create a training presentation for her management team. The senior manager is particularly concerned about the effectiveness of her managers and their direct reports. The training should be designed to review the functions of management, highlight and provide tips on mastering the application of the functions of management, and to improve the delegation skills of her managers. At a minimum, the training presentation (using the in-depth notes feature for your presentation script) must include the following:
• Application of the functions of management (planning, organizing, leading and controlling)
• Evaluation of effective delegation skills from a manager/leader perspective
• Assessment of the importance of mastering effective delegation techniques
• Citation of academic sources within your presentation that support your training concepts and provide an