Posted: September 13th, 2017

Operations Management

Order Description

Questions:

1. You have designed a “To Be” Operations KPI (Key Performance Indicator) dashboard with the following metrics:

a. Quality – 100% Target
b. First Pass Yield (First pass yield (FPY), also known as throughput yield (TPY), is defined as the number of units coming out of a process divided by the number of units going into that process over a specified period of time. Only good units with no rework or scrap are counted as coming out of an individual process.) – 99% Target
c. Production – 95% of Standard

What specific actions will you recommend to bring the KPI dashboard metrics to the levels listed above, and why?

Everything is on the table for your recommendations that will have the appropriate impact to bring the KPI levels into line with your dashboard targets.

You have a 12 month time line to accomplish this initiative.

Side notes: Attack both the process and product/design problems. FPY can also be how many products go through the process right the first time or “pass”
Explain how each phase gets you to the next phase
Review design, equipment, and training
We want the production rate to go up, the rework and scrap to go down, thruput to go up.

Please include exhibits of phases or processes. So 3 pages of written description but refer to exhibits of new processes, etc.