Posted: November 29th, 2014

Operations Management & Quality

Operations Management & Quality

Order Description

Part I 25%
Review the core concepts of lean operations and process mapping.
Critically discuss how healthcare operational improvements were achieved in the Karolinska Hospital case study.

Part II 75%
Project Management demonstrated by mapping and redesigning a healthcare process
Using the procedure known as ‘process mapping’ or ‘flow charting’, use quality improvement tools to track, chart and describe the experience of a patient journey through a defined process. Alternatively, if you have no access to patients you can track, chart and describe a defined healthcare process within your work setting. Using the principles of operations management and quality improvement tools, suggest realistic approaches to optimisation of the process. Apply the characteristics and techniques of project management in your assignment. Reflect on your experience of doing this project

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