Posted: December 5th, 2014

PRODUCTIVITY | INFRASTRUCTURE /Virtual World

Module 5 – Case; PRODUCTIVITY | INFRASTRUCTURE /Virtual World

Subject: loading dock area decision
As I indicated, I have the information you need to analyze the loading dock decision. We have obtained quotes from different companies for the two possibilities. The

information from these quotes is summarized in this Word doc [EBBD Quotes Summary Info]. You will find the investment costs for each option and an estimate of the

service (unloading) times for each one.
The first option is for an automated conveyor system that can be extended into the back of a delivery truck. The products are place directly on the conveyor and moved

into the warehouse. This will be a single server situation, but should considerably speed up the process. However, note that there are operating and maintenance costs

for this piece of equipment.
The second option is to make construction changes to the dock and expand it so that there is room for two unloading stations. We expect that we will continue to use

the current unloading process, but this will provide the two-server option.
Analyze this data and determine which option is the best for EBBD. Consider two scenarios, one with no increase in deliveries (flat sales) from our vendors, and the

other with a 3% annual growth, which will increase the number of possible daily vendor deliveries. As a reminder, we still consider the current average daily vendor

deliveries to be at 28 per day.
We are looking for a clear and concise report that provides your conclusions and recommendations with a good explanation.
Let me know if you have any questions.
~DW, VP LogOps.
Learning Wizard
Use what you have learned from the Background section. Develop the costs equations for each option and determine the breakeven point for the options. Use the current

delivery situation and the forecast to determine which options are best. Write a clear report that provides what Wilco is looking for. Include explanation of your

calculations.
TIP: The use of Breakeven Analysis is straightforward. What is tricky in this problem is determining the Fixed Costs and Variable Costs. For the variable costs, you

need to determine the unloading time for each alternative and apply the labor cost/hr. And make sure you include all of the variable costs for each alternative. The

fixed costs should include all annual fixed costs. Remember that you are looking at the time period of a year so that you can determine the annual breakeven quantity.
Upload the Report to Case 5. Upload the Excel file with the solution to Additional Files in Module 5.
Assignment Expectations of the Written Report – write this report to your boss, Danny Wilco
The report should thoroughly address these aspects in depth and breadth:
•    Problem situation: clearly elucidate the problem situation at EBBD
•    Assumptions: what are the assumptions that need to be made and your critical evaluation
•    Solution: Present your solution. Discuss how you developed it. Keep in mind that your audience is not too technical and do not need a lot of detail on this.
o    Make sure you attach the Excel file.
o    You should refer to the Excel file when necessary.
•    Recommendations: what do you propose for EBBD for improving its productivity in this situation.
•    Justification & Explanation: clear reasoning as to why the recommendations were made
•    Writing style & Organization: well-formed sentences and paragraphs, well organized with flow of reason, and good use of language that pertain to concepts and

terminology
•    Use of references & citations: References are NOT REQUIRED. If you do use any, be sure to include appropriate use of citations in the paper and reference list.

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