Posted: September 13th, 2017

Products and Services

Products and Services

Products and Services

This week, Discussion and Application assignments will give you a chance to explore and discuss ways OPD professionals can help organizations resolve issues related to issues related to products and services.

To prepare for this Discussion:
Complete the Application assignment for this week before the Discussion.

Select a business/organization with which you are familiar (it may be the one you are using for your Final Project) and that has a problem with one of its products or services.

Review the concepts of products and services presented in this week’s readings. Consider the ideas presented by Edie Goldberg, Ph.D. and Soren Kaplan, Ph.D. in this week’s media.

Consider how the leader(s) of the organization might address or resolve the problem.

With these thoughts in mind:
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