Posted: November 18th, 2014

Service Delivery Life Cycle (SDLC)

Service Delivery Life Cycle (SDLC)

Project description
Review the steps of the SDLC. Explain why quality service delivery depends on the execution of the service delivery life cycle. Discuss the aspects of the SDLC that are critical to quality service management. Explain your answer.

From http://www.itil-officialsite.com/home/home.aspx , explain how the service delivery model used within an organization impacts an IT organization at the enterprise level.

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