Posted: August 25th, 2013
the five forms of non-listening
discuss the concept of non-listening. In this assignment, you will evaluate some examples of listening and non-listening.
1. For the next two to three days observe how others listen and take a few notes on their listening behaviors. Watch for situations and behaviors that
signify non-listening.
2. Make at least one observation for each of the five forms of
non-listening shown below (ambushing is not used in this assignment).
3. Report your observations using the outline style given below.
1. Form of non-listening – Pseudolistening:
a. Situation:
b. Observed behavior:
2. Form of non-listening – Monopolizing:
a. Situation:
b. Observed behavior:
3. Form of non-listening – Selective listening:
a. Situation:
b. Observed behavior:
4. Form of non-listening – Defensive listening:
a. Situation:
b. Observed behavior:
5. Form of non-listening – Literal listening:
a. Situation:
b. Observed behavior: