Posted: April 4th, 2016

What theories of motivation underlie the switch to the new, computerized scheduling system? Why are employees working harder? Why aren t they happier?

1. What theories of motivation underlie the switch to the new, computerized scheduling system? Why are employees working harder? Why aren t they happier? 2. If you were Lisa Mahoney, what factors would you use to evaluate the success of the six month trial period? Would you stick with this automated scheduling system? What will you propose to Theresa Daley for the future? 3. In your opinion, how would the new system impact customers? How would employee behavior change customers shopping experiences?