Posted: September 13th, 2017

Usability Report

Assignment Requirements

This is a 4 task coursework which requires a usability analysis on a website, a Pact analysis on the website, a basic prototype redesign of the website and a card sorting user participatory design and test

How to do this assignment

Stage 1 – Analyse the usability problem with the website

Use a rapid evaluation technique (such as a heuristic analysis or perhaps a focus group with other students) to identify between THREE and FIVE usability issues with the Basta Pasta site. Please only conduct a brief analysis and write it up in less than 500 words.

Stage 2 – Conduct a brief PACT analysis for the website

Who are the people, activities, contexts and technology related to finding out about the restaurant? Outline your PACT analysis and pay particular attention to ideas for improving the potential customers’ experience. Be as creative as you like in your suggestions. What are the key questions: where is it? what food do they serve: when are they open? what is their history? … I am sure you can think of many other questions.

Stage 3 – Develop a paper (or other) prototype redesign

Following your assessment of the website, you should develop a low fidelity ‘paper’ prototype that addresses the issues with that you have encountered. You should present this prototype as an interface design (one ‘screen’ or small set of linked ‘screens’). You can use paper and pencil, HTML and CSS, PowerPoint slides, Photoshop, MSPaint or any other method to produce this prototype – try and develop a ‘home page’ that ‘gives an impression’ of how you would redesign the current resource.

• Be mindful of addressing the core problems that potential customers encounter now with the Basta Pasta website.
• Be mindful of providing a simple navigation system to assist customersachieve their goals.
• Be mindful of embedding good visual principles (e.g. the use of contrast, similarity, alignment, proximity and closure) into the design to aid readability and information ordering.

Feel free to annotate the prototype with explanatory notes– highlight the functionality that your finished system will deliver (i.e. how it will work).

Stage 4 – Participatory design

Involve some users in discussing or improving the redesign.

Using your re-designed prototype application involve one or two people to interact with your prototype. Observe and listen closely as they interact. Do they understand clearly how to use the website? Can they ‘walk through’ an information finding task? Identify any problems or opportunities uncovered by your users. Either note improvements to be made to your design or annotate alterations on the prototype interface.

Write up you findings (less than 1000 words). Describe how (or even if) the user involvement method led to any alterations of your initial prototype. Annotate any changes you made to the design.

Finally, please include a short reflection on whether collaborating with participant users aided you in your redesign task.

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