Posted: December 7th, 2014
Order Description
Further guidance
View and review the case study paying particular attention to the experiences of work for the staff of The Call Centre. You may wish to focus on one or all of the following areas:
• Work satisfaction
• Control
• Conflict and resistance
• Management practices
Use the theory (we have covered in this terms lectures, seminars, reading, plus your own research) to analyse your observations using examples from the case study to support your arguments.
http://bobnational.net/record/155656
http://bobnational.net/record/157088
http://bobnational.net/record/157913
You can view three videos in these link, but you need log in with my school account. Here is the user name:14504158 and password: y12500dq. moreover, you need to choose the university of Lincoln in organization log in. these three video is the essential reference that my teacher told me, it is the central case study. please based on these three videos to revision my essay. if you have any trouble when you open the link, please contact me.
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