Posted: March 16th, 2015

Work Health and Safety (WHS)

Work Health and Safety (WHS)

You use of this document is subject to the following terms:

•    You will not share this Assessment Workbook or its contents with anyone.
•    You will not copy, print or email this Assessment Workbook unless it is for the sole purpose of completion of BSB41412 Certificate IV in Work Health and Safety.
•    You will not sell or attempt to sell this document or any of its contents or distribute it free of charge.

I  Your Name    agree to abide by the terms of use for this Assessment Workbook and agree that any legal costs associated with a breach of these terms will be borne by me in the event that any wrong doing is proven.

•    Your qualification certificate will not be issued until you have signed and returned the declaration above.

All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of Jumbo Safety and Training.

Version Control and Document History

Date    Summary of Review and Modifications    Version No.
02/11/13    Version 1.0 Completed and subjected to independent review and checking    1.0
05/01/14    Revised and reformatted    1.1
23/02/14    Proofed and approved for use    1.2
10/04/14    Formatting issues resolved    1.3
04/06/14    Revised and proofed    1.4
12/06/14    Edited based on scheduled review    1.5

TABLE OF CONTENTS
Qualification Information    4
Employability Skills Summary    5
Units of Competency    7
Assessment Workbook Instructions    8
Assessment    8
Resources    9
How To Submit Your Assessment Workbook    9
Terms and Conditions of Assessment    9
Assessment Cover Sheet    10
Assessment Results    11
Assessor Comments    12
Assessment Workbook Check List    13
Subject 1.    LEGAL COMPLIANCE – BSBWHS402A    14
Subject 2.    HAZARDS RISK AND CONTROLS – BSBWHS404A    25
Subject 3.    CONSULTATION AND PARTICIPATION – BSBWHS403A    40
Subject 4.    WORK HEALTH AND SAFETY MANAGEMENT SYSTEMS (WHSMS) – BSBWHS405A    51
Subject 5.    MANAGEMENT OF CONTRACTORS – BSBWHS408A    65
Subject 6.    INCIDENT RESPONSE – BSBWHS406A    73
Subject 7.    WORKERS COMPENSATION, REHABILITATION AND RETURN TO WORK – BSBWHS407A    84
Subject 8.    EMERGENCY PREPARATION – PUAWER002B    97
MAP    102
Subject 9.    WHS INFORMATION SYSTEMS – BSBWHS507A    113
SUBJECT 10.    CONTINUOUS IMPROVEMENT  – BSBMGT403A    127
APPENDICES    128
CAFETERIA    128
OFFICES    129
FACTORY    130
CHEMICAL STORE    131
LABORATORIES    132
GATE    133
POWER PLANT    134

Qualification Information
Description

This qualification is suitable for people working in a work health and safety (WHS) role who may or may not work under supervision. They may provide leadership and guidance to others and have some limited responsibility for the output of others.

The qualification reflects the role of workers who apply a broad knowledge base and well-developed skills in a wide variety of contexts and may include coordinators, advisors and facilitators.
Pathways Information

Pathways into the qualification

Preferred pathways for candidates entering this qualification include:

BSB30712 Certificate III in Work Health and Safety or other relevant Certificate III qualifications

OR

Vocational experience in work health and safety roles without a formal qualification.

Pathways from the qualification

BSB51312 Diploma of Work Health and Safety.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options. Employability skill     Industry/enterprise requirements for this qualification include:
Communication     Communicating and explaining measurement and evaluation to others and facilitating their contributions
Communicating and explaining the work health and safety management system (WHSMS) plan to others in relation to their roles and responsibilities, and facilitating their contribution to implementation of the plan
Teamwork     Assisting investigators and providing relevant information during investigations
Assisting with obtaining information from those involved regarding actions and events leading up to, or occurring during or after an incident
Problem-solving     Applying knowledge of risk assessment to contribute to the selection of risk-assessment techniques, tools and processes for common hazards
Contributing to the identification and assessment of barriers to the implementation and effectiveness of work health and safety (WHS) consultation and participation processes
Initiative and enterprise     Contacting responsible persons and relevant authorities when required
Establishing and building relationships
Planning and organising     Contributing to setting up and running WHS consultation and participation processes
Sequencing tasks, meeting timelines and running efficient and effective meetings
Self-management     Applying WHS policy to own and others’ work areas and job roles
Contributing to the implementation of the WHS policy as it applies to own work area and job role
Learning     Identifying training requirements necessary for effective WHS consultation and participation processes
Providing training to meet legal and other requirements
Technology     Contributing to measurement and evaluation as it applies to own work area and job role
Using a range of software and communication media

Units of Competency

Units of competency included in this qualification are:
•    BSBWHS402A Assist with compliance with WHS laws
•    BSBWHS404A Contribute to WHS hazard identification, risk assessment and risk control
•    BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes
•    BSBWHS405A Contribute to implementing and maintaining WHS management systems
•    BSBWHS406A Assist with responding to incidents
•    BSBWHS407A Assist with claims management, rehabilitation and return-to-work programs
•    PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented
•    BSBWHS408A Assist with effective WHS management of contractors
•    BSBWHS507A Contribute to managing WHS information systems
•    BSBMGT403A Implement continuous improvement

Assessment Workbook Instructions
Assessment Workbooks must be submitted as a Microsoft Word Document and all answers to questions and assignments are to be typed into the spaces provided. All questions and assignments for all units of competency in this Assessment Workbook are required to be completed to the required standard in order to achieve a grade of ‘Competent’.  On satisfactory completion of all assessments in this workbook and providing that this workbook is submitted in accordance with our ‘Assessment Workbook Submission Terms and Conditions’ you will receive a certificate of competency for the following qualification:

•    BSB41412 Certificate IV in Work Health and Safety

Answers to questions and assignments are to be provided where indicated by the following:

•    The word ‘Answer:’ The number of times this appears will determine the number of responses required.
•    A bullet point.  The number of bullet points determines the number of responses required.
•    A cell or row in a table or template.  The number of rows or cells determines the number of responses required.
•    Where headings are specified such as in report templates or where an explanation is required.

The size or amount of space provided for your answers is not an indication of the size of answer required, as you type your answers, the workbook content will move to accommodate the text you enter.  This may mean that pages and page numbers will move.  Please do not alter or reformat any section of your Assessment Workbook other than areas reserved specifically for your responses to questions and activities.  If you are experiencing difficulties with your Assessment Workbook you should contact Jumbo Safety & Training via the contact details listed on our website www.jumbosafetytraining.com.au
Assessment
Methods of assessments for this qualification include:

•    Written questions

•    Short individual and group activities including responses to scenarios and case study examples

Should you receive a grade of ‘Not Yet Competent’ (NYC) your Assessment Workbook will be returned to you with written feedback relating to areas requiring further work.  Any additional work required must be completed and your Assessment Workbook submitted within your enrolment period.
Resources
You will be supplied with all the information and resources necessary to complete this Assessment Workbook by Jumbo Safety & Training prior to commencement of your course.  The necessary information will be included in:

•    Learner Guide – BSB41412 Certificate IV in Work Health and Safety
•    Learner Resource File 1 – BSB41412 – Jumbo Safety & Training
•    Learner Resource File 2 – BSB41412 – Jumbo Safety & Training
How To Submit Your Assessment Workbook
All Assessment Workbooks are to be submitted to the following email address:

[email protected]

Assessment Workbooks must be submitted as a Microsoft Word Document and all answers to questions and assignments are to be typed into the spaces provided.

If you are experiencing difficulties submitting your Assessment Workbook you should contact Jumbo Safety & Training via the contact details listed on our website www.jumbosafetytraining.com.au
Terms and Conditions of Assessment
All assessments are subject to sampling to confirm the authenticity of the evidence provided within this Assessment Workbook.  This means that you may be contacted by telephone by Jumbo Safety & Training to confirm knowledge of the requirements this qualification.  If it is found that you cannot provide sufficient evidence at that time you will be assessed as Not Yet Competent (NYC) and you will forfeit all fees paid.

You have 12 Months from the commencement date of your course in which to complete and submit your Assessment Workbook.  This 12 month period is referred to as your ‘enrolment period’
Extensions to your enrolment period must be applied for by contacting Jumbo Safety & Training via www.jumbosafetytraining.com.au before then end of your 12 month enrolment period and are subject to an additional fee of $200 per month.

If your enrolment period expires prior to your having submitted your Assessment Workbook or applying for an extension you will be required to re-enroll in which case you will be liable for the full course fee.  Please see our website for a list of current course fees.
Assessment Cover Sheet
Qualification:            BSB41412 Certificate IV in Work Health and Safety
Learner To Complete This Section
Name
Address
Phone
Email
Company Name
(where applicable)
Trainer Name
I (TYPE YOUR NAME HERE) declare that:

•    All answers and information provided within this Assessment Workbook are my own work.
•    I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as a learner and agree to be assessed at this time.
•    Understand that any breach of Jumbo Safety & Training’s ‘Terms and Conditions of Assessment’ will result in either a grade of Not Yet Competent (NYC) or in the case that a certificate has been issued and a breach of these terms and conditions is later discovered, the withdrawal of your qualification.
•    I understand that my Assessment Workbook will not be considered for assessment without my name and date below.

Learner Name                Date

Assessment Results

Date Workbook Assessed:
Assessed By:
Unit Code    Unit Title    First Attempt    Second Attempt
C    NYC    C    NYC
BSBWHS402A     Assist with compliance with WHS laws    ?
?
?
?BSBWHS404A     Contribute to WHS hazard identification, risk assessment and risk control    ?
?
?
?BSBWHS403A     Contribute to implementing and maintaining WHS consultation and participation processes    ?
?
?
?BSBWHS405A     Contribute to implementing and maintaining WHS management systems    ?
?
?
?BSBWHS408A     Assist with effective WHS management of contractors    ?
?
?
?BSBWHS406A     Assist with responding to incidents    ?
?
?
?BSBWHS407A     Assist with claims management, rehabilitation and return-to-work programs    ?
?
?
?PUAWER002B     Ensure workplace emergency prevention procedures, systems and processes are implemented    ?
?
?
?BSBWHS507A     Contribute to managing WHS information systems    ?
?
?
?BSBMGT403A
Implement continuous improvement    ?
?
?
?
Assessor Comments

Comments
First Attempt

Second Attempt

Assessor Sign Off
First Attempt    Assessor Signature:    Date:
Second Attempt    Assessor Signature:    Date:
Feedback to candidate
Feedback emailed along with assessed Assessment Workbook to candidate.       ?
Date:

Assessment Workbook Check List
Check off each unit of competency as you complete it and ensure that all units are checked off prior to submitting your Assessment Workbook.

Subject    Unit Title and Code    Completed
1.    BSBWHS402A Assist with compliance with WHS laws    ?2.    BSBWHS404A Contribute to WHS hazard identification, risk assessment and risk control    ?3.    BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes    ?4.    BSBWHS405A Contribute to implementing and maintaining WHS management systems    ?5.
BSBWHS408A Assist With Effective WHS Management Of Contractors    ?6.    BSBWHS406A Assist with responding to incidents    ?7.    BSBWHS407A Assist with claims management, rehabilitation and return-to-work programs    ?8.    PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented    ?9    BSBWHS507A Contribute to managing WHS information systems    ?

Subject 1.    LEGAL COMPLIANCE – BSBWHS402A
Units Covered in This Section:
BSBWHS402A Assist With Compliance With WHS Laws

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to assist with providing advice about the legislative duties, rights and obligations of individuals and parties prescribed in work health and safety (WHS) laws.
It includes identification of WHS legislation, duties, rights and obligations and the necessary actions to ensure compliance in the workplace.

Objectives

On completion of this subject learners will be able to:

1. Assist with determining the legal framework for WHS in the workplace
2. Assist with providing advice on WHS compliance
3. Assist with WHS legislation compliance measures

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Analytical and problem solving skills required to read and interpret WHS information and data
•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Literacy skills to:
•    Read and interpret Acts, regulations, codes of practice, policies and procedures
•    Prepare reports for a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBUs) or their officers
•    Planning and organising skills to liaise with training providers and trainers.

Required Knowledge

•    Duties, rights and obligations of individuals and parties as specified in relevant WHS legislation and where this information is located in WHS legislation
•    Functions and powers of WHS regulator and how they are exercised
•    Internal and external sources of WHS information and data, and how to access them
•    Objectives and principles underpinning WHS legislation
•    Relevant commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications
•    Systematic approaches to managing and complying with WHS legislation.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Assisting with providing advice about the WHS legal and regulatory framework and other relevant legislation, either in an actual workplace, simulation exercise or scenario
•    Assisting with the seeking of advice from appropriate sources
•    Assisting with developing a range of products to provide advice on WHS legal compliance issues, such as a training needs analysis, talks, briefings, training sessions, guidance and advice, and paper or electronic materials
•    Evidence of how these products were developed and used.

1.    With reference to the Work Health and Safety Act 2012 (WHS Act) Division 2 what are the objective and principles of WHS Legislation.  (Bullet points are acceptable)

Answer:  (1) The main object of this Act is to provide for a balanced and nationally consistent framework to secure the health and safety of workers and workplaces by—
(a) protecting workers and other persons against harm to their health, safety and welfare through the elimination or minimisation of risks arising from work or from specified types of substances or plant; and
(b) providing for fair and effective workplace representation, consultation, co-operation and issue resolution in relation to work health and safety; and
(c) encouraging unions and employer organisations to take a constructive role in promoting improvements in work health and safety practices, and assisting persons conducting businesses or undertakings and workers to achieve a healthier and safer working environment; and
(d) promoting the provision of advice, information, education and training in relation to work health and safety; and
(e) securing compliance with this Act through effective and appropriate compliance and enforcement measures; and
(f) ensuring appropriate scrutiny and review of actions taken by persons exercising powers and performing functions under this Act; and
(g) providing a framework for continuous improvement and progressively higher standards of work health and safety; and
(h) maintaining and strengthening the national harmonisation of laws relating to work health and safety and to facilitate a consistent national approach to work health and safety in this jurisdiction.
2.    Complete the following diagram of the legislative framework in relation to WHS by replacing the ‘?’ with the relevant document type starting from the top down.  (Double click on the question marks to enter text)

3.    Provide an example of each element of the legislative framework above that is relevant to the nature and scope of your current or previous organisation.  For each category list a source from where these documents could be obtained (e.g. State Law Publisher). (Refer to the ‘List of WHS Law Documentation’ located in your ‘Learner Resource File 1 – BSB41412 – Jumbo Safety & Training’)

Act:  •    MINES SAFETY AND INSPECTION ACT 1994
Can be obtained from: Acts WA
Regulations:  •    ELECTRICITY REGULATIONS 1947
Can be obtained from: Regulations WA
Codes of Practice:    First aid-workplace amenities-personal protective clothing
Guidelines:  Material safety data sheets (MSDS)
Can be obtained from:  Guidelines WA
Australian and other standards:  Electrical installations (known as the Australian/New Zealand Wiring Rules
Can be obtained from:  •    AS/NZS 3000:2007
4.    All elements of the legislative framework have a specific purpose / function.  In a sentence, define the purpose / function of the elements listed below.

Acts:  The Act is a ‘statute’ that simply states what the law is
Regulations: WHS Regulations provide employers with the steps to develop their work health and safety policies and procedures under the Act.
Codes of Practice:  Codes of practice are practical guides to achieving the standards of health, safety and welfare required under the Work Health and Safety (WHS) Act and the WHS Regulations in a jurisdiction.
Guidelines:  Guides are similar to codes in that they provide easy to use information relating to a certain subject, process or risk but guides are generally more specific.
Australian and other standards:   “Standards are published documents setting out specifications and procedures designed to ensure products, services and systems are safe, reliable and consistently perform the way they were intended to.
5.    How can the content of and relationship between WHS Acts, regulations, codes of practice, standards and guidance material assist with determining legal requirements in the workplace?

Answer:  Armed with all this information an organisation can implement workplace policies, procedures and systems of work that not only comply with legislative requirements but that also have a fighting chance of enabling the new piece of equipment, work process or new scope of work to be implemented and conducted in a manner that ensures hazards and risk are managed effectively.
6.    Who best matches the description of the duty under the WHS Act 2012?  Write the relevant Section Number where required.

“Ensure, so far as is reasonably practicable, that the health and safety of other persons is not put at risk from work carried out as part of the conduct of the business or undertaking.”
Answer:  A person conducting a business or undertaking
Section No: 19
“The supplier must ensure, so far as is reasonably practicable, that the plant, substance or structure is without risks to the health and safety of persons”
Answer:  The supplier
Section No:  25
“Must exercise due diligence to ensure that the person conducting the business or undertaking complies with that duty or obligation.”
Answer:  officers
Section No:  27
“Co-operate with any reasonable policy or procedure of the person conducting the business or undertaking relating to health or safety at the workplace that has been notified to workers.”
Answer: workers
Section No:  28
7.    Name three sources of expert /legal advice an Officer or PCBU in your organisation could consult to obtain further advice in relation to legal compliance?

Answer: Regulators
Answer:  Electrical Union
Answer:  Australian Institute of Training and Development
8.    Name the WHS Regulator in your home state or territory.

Answer:
9.    List examples of the functions and powers of Regulators WHS as defined in the WHS Act.  In your answers explain how or in what scenarios these functions and powers are exercised.

Functions of Regulators

Answer:  – advising and making recommendations to the relevant Minister and reporting on the operation and effectiveness of the model WHS Act
Answer:  monitoring and enforcing compliance with the model WHS Act, including through enforceable undertakings, legal proceedings and prosecutions
Answer:  providing advice and information on work health and safety to duty holders and the community
Powers of Regulators

Answer:  The regulator has broad powers to obtain information from any person they have reasonable grounds to believe are capable of giving information, producing documents or giving evidence in relation to a possible contravention of the model WHS Act, or that will assist the regulator to monitor or enforce compliance with the model WHS Act.
Answer:   – administer internal reviews
10.    Define the following legal terms in a brief sentence.

Common Law:  Law that has been formulated as the result of prosecutions.  Could be termed as ‘reactive’ law
Statute Law:  Laws that are formulated by acts of parliament without the situations for which they legislative actually occurring.  Could be termed as ‘pro-active’ law.
Negligence:
Reasonably Practicable:
11.    Provide a definition for each of the following types of ‘prohibited’ behaviour as listed in the WHS Act.

Discriminatory:  A worker is demoted or has their employment withdrawn for raising or proposing to raise a WHS issue with an inspector
Coercion: If for example a PCBU threatens a Health and Safety Representative with demotion or withdrawal of their employment for issuing or proposing to issue a Provisional Improvement Notice (PIN).
Misleading:  A PCBU refuses to allow a WHS Permit Holder access to the premises by telling them that they do not have the legal right of entry

Activity 1.
Two workers are expressing concerns that the contents of a Safe Work Procedure (SWP) for cleaning air conditioning units in their offices are “over the top” and that in order to get the job done in the time allowed by their Supervisor they are going to have ‘cut some corners’.  The SWP requires them to:
•    Complete a Job Safety Analysis
•    Isolate (turn off) the electrical supply and apply a lock and tag
•    Use a safety step to access the unit
•    Clean the unit wearing a respirator, gloves and safety glasses
Obviously this is concerning to you and you approach them to provide them with some advice.  Document your advice in a paragraph below and ensure that you explain to them:
•    How the contents of organisational procedures and systems of work is formulated. I.e. why they are being asked to do what they are being ask to do in the way they are be asked to do it.
•    What their duties are in relation to following organisational policies and procedures.
•    What sources of information and data they can access to assist them with their understanding
•    What they can do if they feel that the demands being made of them by their Supervisors are unreasonable.  (Issue resolution process including contact with the Regulator and their inspectors)
Bear in mind that providing unsolicited advice to work colleagues is always tricky and care must be taken to approach the situation in a professional manner using your finely tuned communication skills.

Answer: (500 Words Max.)

END OF ACTIVITY 1.

12.    What policies, procedures, systems and processes could an organisation implement to assist with monitoring and assessing how it complies with WHS Legislation?  For each example provide an explanation of how the policy, procedure, system and process achieves this aim.
Policy, Procedure, System and Process    How achieved
By using the Code Of Practice ‘        WHS Consultation, Cooperation And Coordination’ as a reference,an organisation will be able to plan to implement on consultative and participative arrangements that are relevant to their size, nature and scope of their activities
Procedures for reporting hazards, and raising and addressing WHS issues    Get  workers to write JHAs and complete take 5s
Worker and work team meetings    Pre start work meetings everyday and toolbox talks
Worker, manager, supervisor, PCBU or their officer’s involvement in WHS activities, such as inspections and audits.    Yearly Audits with impovements implmented

13.    What type of ‘Management System’ can be used to assist an organisation in achieving and maintain legal compliance and what source of information can be accessed to provide advice on its form and function?

Answer:  A process or series of processes such as a the elements of a Work Health and Safety Management System (WHSMS) or Work Health and Safety Information System (WHSIS) must be implemented to process and manage these sources of information
Answer:  Copies of WHS Acts and Regs, Codes and Guides should be obtained from regulators websites or purchased and made available to the workforce
14.    Provide examples / scenarios of how an organisation can determine the training needs of individuals and parties.
Training matrix and files and the process / authorisation to access them.
Answer: Training matrix and files and the process / authorisation to access them.
Answer:  Formulation of job descriptions and contracts that communicate the requirements for participation in consultative processes to the workforce.
Answer:  The formulation of SWP’s and a central database or intranet to store this information.
Answer:  Registers for Hazardous Substance. A place to store MSDS that have been obtained from suppliers.Make employees aware
Answer:  Assess risks on site such as work at heights and check prospective employees resumes so they have or are willing to obtain training to work safely
15.    Provide examples of how training can be provided to fill the gap identified in the scenarios above.

Answer:  safe working practises provided to read when needed
Answer:  training to person advertising the role so that suitable empoyees and competent will be taken on
Answer:  keep training records saved so that expired courses can be renewed
Answer:  working at heights course

16.    Provide examples as defined in the WHS Act and or Regulations of individuals and parties who require training.  For each example list what training should be provided and examples of the conditions that apply to its provision.  (You will need to reference the Act and Regulations in your Learner Resource File)
Who Requires Training    What Training    What Conditions Apply

Activity 2.
Use the template below to create a training plan to submit to your Manager which outlines the requirements for training in the area of ‘Legal Compliance with WHS Laws’.  Use the unit of competency document ‘BSBWHS402A Assist with compliance with WHS laws’ in your Learner Resource File as a reference.

Training Plan

Purpose of training:

Objectives or outcomes:

Training subject matter:

Names of persons to be trained:

How will training providers be sourced:

How will training providers be contacted:

Key Logistical Information Required (What do we need to know):



Key elements of training to include:
(For each of the main headings list an activity / task that could form part of the training course)

Planning for Legal Compliance

Task / Activity:

Implementing legal compliance measures

Task / Activity:

Monitoring and evaluating legal compliance

Task / Activity:

Reviewing legal compliance performance

Task / Activity:

END OF ACTIVITY 2.

17.    For each of the following scenarios describe what workplace policies, procedures, processes and systems may need to be developed and or changed in order to achieve compliance with WHS Legislation and why.
Scenario    What needs to be developed or improved    Why
Night shift workers are not able to attend safety meetings as they are only held in the day time.
An incident occurred when a new starter at a company cut his hand when using a bench saw that he had not been trained on while his Supervisor was in a meeting.
There hasn’t been a WHS inspection in the workshop of a busy car servicing centre for at least 6 months.

END OF SUBJECT 1

Subject 2.    HAZARDS RISK AND CONTROLS – BSBWHS404A
Units Covered in This Section:
BSBWHS404A Contribute To WHS Hazard Identification, Risk Assessment and Risk Control

Subject / Unit Description and Objectives

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to contribute to identifying work health and safety (WHS) hazards; assessing WHS risks; and developing, implementing and evaluating risk controls appropriate to own job role and work area.

On completion of this subject learners will be able to:

1. Access information to identify hazards, and assess and control risks
2. Contribute to compliance and workplace requirements
3. Contribute to workplace hazard identification
4. Contribute to WHS risk assessment
5. Contribute to the development, implementation and evaluation of risk control

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Evaluation skills to assess WHS information and data
•    Observational skills to identify hazards, and to assess and control the risks associated with them
•    Organisational and time-management skills to sequence tasks and meet timelines
•    Research skills to obtain internal and external WHS information and data.

Required Knowledge

•    Basic principles of incident causation and injury processes
•    How hazard identification, risk assessment and risk control fit into, and are addressed in, a WHS management system (WHSMS)
•    Internal and external sources of WHS information and data, and how to access them
•    Nature and scope of workplace hazards, the range of harms they may cause, and how these harms happen
•    Organisational WHS policies, procedures, processes and systems
•    Requirements for hazard identification, risk assessment and risk control as specified in WHS acts, regulations, codes of practice, standards and guidance material
•    Requirements for hazard identification, risk assessment and risk control activities specified in organisational WHS policies, procedures, processes and systems
•    What a hazard is, what a risk is, and the principles of risk and hazard control.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Currency of WHS knowledge
•    Contributing to the:
•    Identification of a range of hazards
•    Assessment of risks
•    Development, implementation and evaluation of a range or combination of risk controls.

1.    Define the following terms.

Hazard:

Risk:

Control:

2.    Fill in the blank spaces to complete the ‘Hazard / Risk Management Process’ flow chart. (Double click on the ? to enter text)

3.    List sources of information and data that could assist an organisation to identify hazards, assess risks and consider control measures.  (Include both internal and external sources)  For each provide a source that is applicable to your current or previous organization.

Answer:
Answer:
Answer:
Answer:
Answer:

4.    For the following hazards, explain what information and data could assist an organisation in determining workplace hazards, the range of harms they may cause, and how these harms happen.  Explain where, how or from whom this information can be obtained.
Hazard    How / Where/ From Who Obtained
Manual Tasks
Plant
Working At Height
Fatigue
Disease
Hazardous Chemicals

5.    What workplace policies, procedures, processes and systems for hazard identification, risk assessment and risk control activities does or did your current or previous workplace have in place and what were you required to do in order to comply with these?
Policies, Procedures, Processes And Systems    Requirements For Compliance

6.    Identify a requirement for hazard identification, risk assessment and risk control activities within each of the following sources of data and information and describe a scenario where you could be expected to or have complied with this requirement within your current or previous organisation.  You must list the requirement and how it applies to you and your workplace.
Source    Scenario
WHS Act
WHS regulations
Code Of Practice
Guidance Note

7.    Who else in your organization has duties under the WHS Act and Regulations in relation to hazard identification, risk assessment and risk control activities and provide examples of their duties.
Duties Holders    Duties

Activity 1.
Your organisation is considering purchasing a conveyor system to improve efficiency of their warehousing and distribution department.  Your General Manager has asked all heads of departments to prepare a report from the viewpoint of their specific area of responsibility in order to assess the feasibility of this modification to the workplace.  The accounts department is crunching the numbers, the personnel department is considering the staffing levels and naturally your department has been tasked with considering the WHS implications.
Write what your contribution to the feasibility meeting would be using the headings below as prompts.  (500 Words Max.)

1.    Sources of information and data to be consulted / used.
2.    Examples of hazards and harms that could be caused.
3.    Examples of risk controls.
4.    What workplace policies, procedures, processes and systems will be required to be implemented?

END OF ACTIVITY 1.

8.    Referring to your organisation’s nature and scope of business, identify five hazards and their categories that could be described as commonly occurring, where they may occur, how could a person be exposed and what could be the effect to them of exposure to that hazard.
Commonly occurring Hazards    Hazard Category
(Refer to List below)    Where they may occur    How exposed    Effect of exposure

Hazard Categories.
1. Electricity:
Tools, Equipment, Power Sources    2. Chemical:
Powders, liquids, Gases    3. Mechanical:
Machinery, vehicles    4. Human:
Lifting, Pulling Pushing
5. Temperature:
Hot, Cold    6. Vibration:
Noise, shaking, jarring    7. Gravity:
Working at height.  Falling objects. Slipping, Tripping    8. Psychosocial:
Stress, Fatigue, Bullying, Violence

9.    For three of the hazards that you have identified above, suggest appropriate techniques, tools or processes to identify this hazard and why you have chosen this option.
Hazard    Technique, Tool Or Process    Reason

10.     Provide examples of how an organization can use the results of hazard identification to contribute to providing a safer working environment.

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11.    What three pieces of information are essential to determining the risk associated with a particular hazard?

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12.    What tools, techniques and processes could an organisation use to enable it to use the best available sources of information when analysing and assessing risk?

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13.     What tool is often used to give a value or rating to the combination of likelihood and severity?

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14.    When is or could a risk matrix be used to evaluate risk in your current or previous organization or one that could be described as a typical organisation?

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15.    Provide an explanation of the hierarchy of controls and provide an example question that workers could ask themselves when considering each of the levels on the hierarchy of control listed below.
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Control Type    Question
Elimination
Substitution
Isolation
Engineering
Administration
Personal Protective Equipment
(PPE)

Activity 2.
Complete the following Job Safety Analysis (Pre-task hazard identification tool) for the task of ‘Loading materials onto a delivery truck’

Task Details
•    50 boxes of steel nuts, bolt and fixings
•    Each box weighs 15 kilos
•    Boxes are currently on a pallet on the floor of the warehouse
•    The warehouse is busy with forklift trucks moving around
•    It is a hot day
•    You have 15 minutes before the truck is due to leave
Job Safety AnalysisTask        Work Crew    3.    JSA Number
Date            4.    JSA Prepared By
Work Area            5.    JSA Approved By

Equipment / Plant / tools required    1.     2.    3.    4.    5.    6.
7.    8.    9.    10.    11.    12.
Other Requirements (Enter detail or N/A)
Tickets / License        Spotter / Observer        Signage
Permits        Barricading        Safe Work Method Statements / Procedure
RISK MATRIX
LIKELIHOOD    CONSEQUENCE
Minor    Medium    Serious    Major    Catastrophic
Almost  Certain    Moderate    High    Critical    Critical    Critical
Likely    Moderate    High    High    Critical    Critical
Possible    Low    Moderate    High    Critical    Critical
Unlikely    Low    Low    Moderate    High    High**
Rare    Low    Low    Low    Moderate    High**
CONSEQUENCE DESCIPTORS
Minor    Medium    Serious    Major    Catastrophic
Health    Reversible health impact requiring first aid treatment only    Reversible health effects that would typically result in medical treatment.    Severe, reversible health effects that would typically result in a lost time incident.    Single fatality or irreversible health effects or disabling illness.    Multiple fatalities or serious disabling illness to multiple people.
Safety    Low level short term subjective inconvenience or symptoms, typically first aid & no medical treatment    Reversible injuries requiring treatment but does not lead to restricted duties. Typically a medical treatment    Reversible injury or moderate irreversible damage or impairment to one or more persons. Typically a LTI    Single fatality and/or severe irreversible damage or server impairment to one or more persons    Multiple fatalities or permanent damage to multiple people
Environment    Near source confined and promptly reversible action    Near-source confined and short-term  reversible impact    Near source confined and medium term recovery impact.    Impact that is unconfined and requiring long term recovery, leaving residual damage    Impact that is widespread unconfined and requiring long-term recovery, leaving major residual damage
LIKELIHOOD DESCRIPTORS
Likelihood Description    Frequency    Exposure
Almost Certain    Event that may occur with a high frequency during the time of the operation    Typically occurs once or so per year    Frequent (daily) exposure at >10x OEL
Likely    Event that may occur frequently during the time of the operation    Typically occurs in 1-10 years    Frequent (daily) exposure at > OEL
Possible    Event that may occur during the lifetime of an operation    Typically occurs 10-100years    Frequent (daily) exposure at >50% of OEL
Unlikely    Event that may occur seldom during the time of an operation    Occurs every 100-1000years    Frequent (daily) exposure at >10% of OEL
Rare    Event that may occur very seldom    Greater that 1000years    Frequent (daily) exposure at <10% OEL

Job Steps    Hazards    Risk Ranking    Control Measures

Members of the Work team are to print their name, sign and date this JSA to signify that you have read, understood and accept the control measures as defined in this JSA.
The person responsible for supervising the immediate work must make any necessary amendments to this JSA and approve this JSA prior to work commencing.

Print Name    Signature    Date

END OF ACTIVITY 2.

16.    When could an evaluation / review of control measures be required?

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17.     Who should be consulted during the evaluation / review of controls?

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18.    When considering implementation of revised control measures, what factors need to be considered?

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19.    Complete the flow chart below to demonstrate how hazard identification, risk assessment and risk control fit into, and are addressed in, an organisation’s Work Health and Safety Management System (WHSMS).  (Double click on the ? to enter text)

END OF SUBJECT 2.

Subject 3.    CONSULTATION AND PARTICIPATION – BSBWHS403A
Units Covered in This Section:
BSBWHS403A Contribute To Implementing and Maintaining WHS Consultation And Participation Processes

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to contribute to the implementation and maintenance of work health and safety (WHS) consultation and participation processes in the workplace as part of a systematic approach to managing WHS.
Objectives

On completion of this subject learners will be able to:

1. Identify individuals and parties involved in WHS consultation and participation processes
2. Contribute to WHS consultation and participation processes
3. Contribute to processes for communicating and sharing WHS information and data
4. Contribute to identifying and meeting training requirements for effective WHS consultation and participation
5. Contribute to improving WHS consultation and participation processes

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Information technology skills to use a range of software and communication media
•    Interpersonal skills to establish and build relationships
•    Literacy skills to:
•    Read and interpret acts, regulations, codes of practice, policies and procedures
•    Communicate verbally and in writing with a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (pcbus) or their officers
•    Organisational and time-management skills to sequence tasks, meet timelines and run efficient and effective meetings
•    Research skills to obtain internal and external whs information and data.

Required Knowledge

•    Barriers to the implementation and effectiveness of WHS consultation and participation processes and strategies to remove them
•    Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and policies relating to WHS consultation and participation, including the specified roles, duties, rights and responsibilities of individuals and parties
•    Internal and external sources of WHS information and data, and how to access them
•    Organisational WHS policies, procedures, processes and systems
•    Training requirements for individuals and parties necessary for effective WHS.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Making sure all individuals and parties are included in WHS consultation and participation processes
•    Implementing a range of strategies to support their involvement in, and remove any barriers to, WHS consultation and participation processes
•    Knowledge of relevant commonwealth and state or territory WHS Acts, regulations, codes of practice and standards.

1.    Using what could be termed a ‘typical’ organisation or one that you are familiar with, list examples of individuals and parties with roles, duties, rights and responsibilities regarding WHS consultation and participation.  For each example provide a reference to both external and internal sources in which that information may be found. (e.g. Section of the WHS Act or Code or specific organisation procedure / document)
Individual or Party    Reference

2.    What role do or did you play in your current or previous organisation?  E.g. Worker, PCBU, Officer? Write a job description for your role stating what your roles, duties, rights and responsibilities regarding WHS consultation and participation are at the organisational level.  I.e. what are you required to do at the workplace to comply with yours and your employers legal and organisational requirements in this area. (Maximum 200 words)

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3.    When planning for consultation and participation processes, what four key questions must an organisation answer?  For each question provide a reason as to why this is important consideration.
Question    Reason

4.    Identify WHS consultation and participation processes within your organisation or one that you are familiar with.

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5.    From the view point of your role in your current or previous organisation provide an example of how you could contribute to both setting up and running the processes that you have listed above.
Process    Contribution to Setting Up    Contribution to Running

6.    How could you communicate what the consultation and participation processes are to individuals and parties within your organization?

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7.    Give an example of a time that you have or could provide advice and support during the consultation process. (Give one example for each available box)
Effective Behaviour    Types of Behaviours    Opportunities to provide advice and support during the Consultation Processes
Consulting with workers about the work processes    Asking workgroups for ideas and opinions.
Acting on subordinates ideas and wishes.
Providing socio emotional  support    Addressing negative feelings.
Demonstrating support for workgroup decisions.
Recognising good work practices both public and/or privately.    Providing feedback.
Monitoring work practices    Giving feedback
Providing support to resolve problems

8.    Identify consultation and participation processes for communicating and sharing WHS information and data
WHS Information and Data    Processes for Sharing and Communicating.
Access to training information and data
Hazards that exist in the workplace
Manufacturer manuals and specifications
Rights and responsibilities
Risk assessments and risk-control strategies
Workplace WHS policies and procedures.
WHS Acts, regulations, codes of practice and guidelines

9.    Provide examples of when you have contributed to processes for communicating and sharing WHS information and data in your current or previous organisation.  When using real examples please consider privacy and confidentiality requirements.
Example 1.

Example 2.

Example 3.

Example 4.

Activity 1.
Role Play
You Supervisor will chair a meeting to discuss a serious hazard that has been raised regarding potential airborne contaminants in the Warehouse of your organisation.
You will each be given a ‘Scenario Card’ which you will be prompted to read during the meeting by your facilitator to demonstrate your knowledge of the requirements for effective organisational consultation and participation processes, including training requirements, the barriers to effectiveness and ways overcoming these barriers.  You will all be expected to contribute to this meeting in a manner that demonstrates effective communication skills.

Information For Online Students.

This role play is based on a Supervisor attempting to hold a meeting to discuss a particular hazard and due to poor planning he comes across the following barriers to effective consultation and participation:
Contractual Arrangements – contractors not allowed or able to attend the meeting
Language Literacy and numeracy – attendees can’t understand the supervisor as they don’t speak English
Shift work and rostering arrangements – Night shift workers couldn’t attend the meeting
Specific needs of employees – attendees couldn’t get to the meeting due to lack of transports, some are hard of hearing or have poor eyesight.
Workplace culture – attendees think the meeting is a waste of time as nothing ever gets done or that management will sack anyone who raises a safety concern.

END OF ACTIVITY 1.

10.    The previous Role Play has identified serious gaps in knowledge in relation to effective WHS consultation and participation within your organisation.  You have decided to take it upon yourself to approach your area manager with suggestions for improvement and have arranged a meeting with her for tomorrow afternoon.  The main purpose of this meeting is to try and persuade your manager that it may be of benefit to all stakeholders to implement a training program in this subject area.

You know this is going to be a challenge and that preparation is key to success.  Using the information in your Learner Guide, plan a meeting and create an agenda for this meeting with timings for each section of the meeting clearly listed (your meeting should last 1 hour).  Your agenda should include timings to discuss topics such as:

•    Why you have called this meeting. (Issues you have observed)
•    Legislative requirements for consultation and participation.
•    Sources of information
•    What processes can be implemented at the organisation
•    Who you think should receive training
•    What training they should receive
•    When and how training should be sourced and delivered
•    How you are willing to drive this process forward if you are given the authority and resources by your manager
(You do not have write the meeting / topic content)
1.     Meeting Plan.

2.     Meeting Agenda.

11.    Perform a Training Needs Analysis (TNA) for the following stakeholders.  In each case state what the ‘Required Skill or Knowledge’ is.  Why does that person need that knowledge or skill (reason)?
Stakeholder    Required Skill or Knowledge    Reason
PCBU
Officer
Worker

12.    Complete the template below to:

•    List the impact the barriers to effective consultation and participation listed in the first column may have on organisational processes for consultation and participation.
•    What corrective measures to remove these barriers could be implemented, how and how their effectiveness will be evaluated.
Barriers    Impact    Corrective Measures
(Include implementation requirements and how effectiveness will be evaluated)
Contractual Arrangements
Language, Literacy and numeracy
Shift work and rostering arrangements
Specific needs of employees
Workplace culture

Major Activity
Refer back to the meeting agenda that you created for Question 10.  Prepare a report that your manager can take away from the meeting to review and discuss with other key personnel at the organisation such as other managers and members of the Health and Safety Committee.  This is an opportunity to demonstrate that you can not only identify issues with the consultative and participative arrangements within the organisation but that you can also contribute to implementing and maintaining effective processes to correct those issues.
Use the meeting agenda as the basis for your report, i.e. it must cover the same topics to be discussed at the meeting.  Remember who your Manager will be discussing and showing your report to and ensure that you use communication skills appropriate to these groups.
Report: (Maximum 1000 words)

END OF SUBJECT 3.

Subject 4.    WORK HEALTH AND SAFETY MANAGEMENT SYSTEMS (WHSMS) – BSBWHS405A
Units Covered in This Section:
BSBWHS405A Contribute To Implementing and Maintaining WHS Management Systems

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to contribute to the implementation and maintenance of a work health and safety management system (WHSMS) as it applies to own work area and job role.
Objectives

On completion of this subject learners will be able to:

1. Contribute to developing and promoting WHS policy
2. Contribute to WHSMS planning
3. Contribute to implementing the WHSMS plan
4. Contribute to evaluating WHS performance
5. Contribute to reviewing and improving the WHSMS

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Information technology skills to use a range of software and communication media
•    Organisational and time-management skills to sequence tasks and meet timelines.

Required Knowledge

•    Documents relating to WHSMS:
•    Regulatory authority WHSMS tools, standards and guidance material
•    Australian Standard AS/NZS 4801:2001 Occupational Health and Safety Management Systems – Specification with guidance for use
•    Australian Standard AS/NZS 4804:2001 Occupational Health and Safety Management Systems – General guidelines on principles, systems and supporting techniques
•    Standards Australia publication HB 211-2001 Occupational Health and Safety Management Systems – A Guide to AS 4801 for Small Business
•    Elements of a WHSMS
•    Importance of effective return to work and injury management in a WHSMS
•    Limitations of a WHSMS, problems with WHSMS implementation, and possible negative effects on WHS
•    Organisational WHS policies, procedures, processes and systems
•    Processes and procedures that small, medium and large enterprises use to usefully implement elements of a WHSMS
•    WHSMS as a systematic and effective approach to managing WHS and achieving WHS objectives.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Approaching WHS management in a systematic way
•    Knowledge of the advantages and limitations of a WHSMS
•    Knowledge of relevant commonwealth and state or territory WHS Acts, regulations, codes of practice and standards.

1.    Define what a Work Health and Safety Management System (WHSMS) is, include its purpose and functions.

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2.    In your current or previous role, what sources of information could you access to aid the implementation and maintenance of a WHSMS?

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3.    Complete the diagram below to show the five key elements of a WHSMS. (Double click on the ? to enter text)

4.    The first element of a WHSMS, ‘Commitment and Policy’, is usually embodied in the form of a ‘WHS Policy’.  What main elements should be included or considered when planning a WHS Policy?

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5.    In your current or previous role, explain how you could contribute to the development and promotion of WHS policy.  Please write your job title / role description.

Your Role (Job Title):
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6.    How could other individuals and parties contribute the development and promotion of WHS policy?  List the individual and or party in the first column and for each, provide an example of how they could contribute and support the development and promotion of the WHS Policy.
Individual or Party    Contribution and Support

7.    How does the WHS Policy apply to or impact your own and others’ work areas and job roles, and how could you communicate this to others?  Write a short paragraph to explain this.

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8.    Provide examples of duty holders and what duty or duties the development and promotion of a WHS Policy will enable them to comply with?
Duty Holder    Duty

9.    List the elements of a WHSMS Plan that is required to implement an effective WHSMS.

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10.    What five steps make up the WHSMS planning process?  (Headings only)

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11.    How would you consult and communicate the WHSMS planning process to others and in what way would you seek their contribution in order to ensure that the plan is effective.  Write a brief paragraph to explain.

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12.    For each of the nine key factors that must be considered during the implementation stage, list how each one could apply to your job role and in what way you and others could be required to contribute to its implementation.

Key Factor    How It Applies To Your Job Role    Yours and Others’ Contributions
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13.    How could you communicate and explain the plan to others in relation to their roles and responsibilities as specified in the plan?

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Activity 1.
Your Manager has asked you to contribute to an information session designed to provide stakeholders with information relating to:
•    Development and promotion of a WHS Policy

•    WHSMS Planning

•    WHSMS Plan Implementation

Using the boxes provided below, complete presentation slides to form part of a presentation to be given to stakeholders, include three informative bullet point per slide.  Bear in mind that this is an initial information session and the content of the slides must be brief but concise in order to avoid information overload.

Slide 1.   What is a WHSMS?
•    •    •

Slide 2.   What are the benefits of a WHSMS?
•    •    •

Slide 3.   Commitment and WHS Policy
•    •    •

Slide 4.   WHS Policy – Your Roles and Responsibilities
•    •    •

Slide 5.   Legal Duties and Duty Holders
•    •    •

Slide 6.   Planning the WHSMS
•    •    •

Slide 7.   Implementing the WHSMS
•    •    •

END OF ACTIVITY 1

14.    In the table below, list elements of WHS performance evaluation processes and methods.  For each element, list how this applies to your own job role or work area and ways in which you could contribute to the processes and methods.

Element    How It Applies To Your Job Role / Work Area    Yours and Others Contribution
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15.    How could you communicate and explain evaluation of WHS performance to others and facilitate their contributions to evaluation.

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16.    Why would an organisation need to make arrangements to review and improve a WHSMS?    Write a brief paragraph to explain.

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17.    What forms could a review of an organisations WHSMS take?

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18.     What could regular WHSMS reviews help to identify?

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19.    What processes and procedures could small, medium and large enterprises use to successfully implement elements of a WHSMS?

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20.    List the main reasons for an ineffective WHSMS and the limitations of a WHSMS in the first column below and for each, provide a brief explanation as to how this factor can impact on the effectiveness of the WHSMS.

Reasons and limitations    Explanation
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21.    What impact will the factors listed in the question above have on WHS in an organisation?  Provide an explanation in your answer.

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22.     Explain the importance of making provision for effective return to work and injury management in a WHSMS.

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Activity 2
Using the SafetyMAP Audit tool in your Learner Resource File, list 10 of the 20 requirements from the checklist, explain why each is important, what monitoring activities could be performed and examples of improvements that may follow a review of the WHSMS.
WHSM Requirement    Importance    Monitoring Activities    Examples of Improvements
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END OF SUBJECT 4.

Subject 5.    MANAGEMENT OF CONTRACTORS – BSBWHS408A
Units Covered in This Section:
BSBWHS408A Assist With Effective WHS Management Of Contractors

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to assist with the work health and safety (WHS) management of contractors. The WHS management of contractors has a strong focus on compliance with WHS organisational and legislative requirements.
Objectives

On completion of this subject learners will be able to:

1. Assist with identifying existing contractor WHS arrangements
2. Assist with evaluating contractor WHS arrangements and making improvements as required

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Analytical skills to read and interpret WHS information and data
•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Literacy skills to:
•    Read and interpret Acts, regulations, codes of practice, policies and procedures
•    Prepare evaluation reports and other communications for a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBU) or their officers.

Required Knowledge

•    Best practice in WHS management of contractors with regard to policies, procedures, processes, systems, methods and arrangements used and applied
•    Duties, rights and obligations of individuals and parties as specified in relevant WHS legislation with regard to the supply of services to workplaces by contractors
•    Nature and range of services supplied by contractors to workplaces
•    Nature and range of the contexts, situations and arrangements where services are supplied to workplaces by contractors
•    Other relevant publications and information concerning WHS management of contractors
•    Relevant parts of workplace WHS policies, procedures and processes as they apply to the supply of services to the workplace by contractors
•    Relevant sections of commonwealth and state or territory WHS Acts, regulations, codes of practice, standards and guidance material, and other publications relevant to the supply of services to workplaces by contractors.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Assisting with identifying existing contractor WHS arrangements, in the workplace,
•    Assisting with evaluating contractor WHS arrangements and making improvements as required

1.    Provide a list of examples of services supplied by contractors to your current or previous organisation.  Include what type of contractor they are (e.g. Cleaning Services), where in the organisation they work (e.g. Offices) and what their normal work activities may involve.
Type of Contractor
Work Area    Work Activities

2.    Does your current or previous organisation supply contractor services to any other company?  Provide examples.  If not, provide some generic examples that you can think of.

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3.    What approach should be adopted when considering the engagement of contractors?

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4.    Where should the outcomes of adopting this approach be documented?

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5.    How should the outcomes of adopting this approach be communicated to contractors?

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6.    What documentation could you access to provide you with information relating to contractors in your organisation, and how and when could this information be accessed?
Information    How and when accessed

7.    Provide examples of why you might wish to identify content relevant to Contractor WHS arrangements and what information might you wish to examine?
Reasons to Examine Contractor Arrangements    What Arrangements

8.    Using the example ‘ABC Organisation Contractor Management Policy’ in your Learner Resource File, provide examples of specific workplace policies, procedures, processes, systems, practices and or activities relevant to contractor WHS Arrangements for the following categories of contractors.
Contractor Category    Workplace Policies, Procedures, Processes and Systems
(Provide one example for each empty cell)
Category 1

Category 2

Category 3

Category 4

Category 5

Activity 1.
Create a process list / flow chart to demonstrate the ‘best practice’ method of engaging the services of a contractor (Activities).  Cover the period from planning to engage the services of contractors to their arrival on-site to commence work.  For each stage of the process, provide explanatory notes.
Step    Activity    Explanation
1.        Make decision to seek contractor    Task to be done is outside of the organisations scope of work.
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7.        Commence work    The job needs to be done.
END OF ACTIVITY 1

9.    Provide examples of instances when workplace policies, procedures, processes and systems may lead to a non-compliance with WHS law.  For each example provide the section number of the WHS Act or Regulation that the individual or party is in contravention of.
Example of Contravention    Legislative Reference / Section Number

10.    What proactive methods could be employed to reduce the likelihood of non- compliances such as those listed above?

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11.    What sources of workplace information and data could be used to assist in evaluating the effectiveness of contractor WHS arrangements?

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12.    List possible areas for improvement in contractor WHS arrangements that could arise from the evaluation process.

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13.    An action plan to implement improvements to contractor WHS arrangements should include certain elements, what are they?

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14.    Give an example of a publication that could assist an organisation to identify ‘best practice’ in relation to WHS (OHS) Contractor Management

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END OF SUBJECT 5

Subject 6.    INCIDENT RESPONSE – BSBWHS406A
Units Covered in This Section:
BSBWHS406A Assist With Responding To Incidents

Subject / Unit Description and Objectives
Unit Descriptor
This unit applies to individuals who assist with the range of actions and activities undertaken in response to incidents as part of their work health and safety (WHS) role.
The unit applies to people who work in a broad range of WHS roles across all industries.
Objectives

On completion of this subject learners will be able to:

1. Assist with identifying legislative and other requirements
2. Assist with implementing initial incident response procedures
3. Assist with collecting WHS information and data relevant to an investigation
4. Assist incident investigations
5. Assist in implementing recommended measures and actions arising from investigations

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communication skills to communicate with people from a range of backgrounds and with a range of abilities
•    Information-management skills to store and retrieve relevant documents
•    Literacy and numeracy skills to review reports
•    Organisational and time-management skills to sequence tasks and meet timelines
•    Presentation and consultation skills to:
•    Communicate WHS issues arising in the workplace
•    Provide information to a wide range of forums
•    Research skills to obtain internal and external WHS information and data.
Required Knowledge

•    Basic principles of incident causation and injury processes
•    Formal and informal communication and consultation processes, and key personnel related to communication
•    Hierarchy of control and considerations for choosing between different risk controls, including possible inadequacies of particular risk controls
•    Internal and external sources of WHS information and data, and how to access them
•    Nature of workplace processes (work flow, planning and control) and hazards relevant to the workplace
•    Organisational culture as it impacts on the work team
•    Organisational WHS policies, procedures, processes and systems
•    Principles and practices of a systemic approach to managing WHS
•    Relevant commonwealth and state or territory WHS legislation, duty holders and duties regarding a range of hazards, types of work, and industries specified in WHS regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Following the hierarchy of control
•    Attention to detail
•    Thoroughness in completion of documentation
•    Knowledge of relevant commonwealth and state or territory WHS acts, regulations, codes of practice, standards and guidance material.

1    Provide a basic definition of the word ‘Incident’ as it relates to WHS.

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2    What duties does the WHS Act stipulate in relation to responding to WHS incidents and to whom do these duties apply?

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Duty holder:
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3    What workplace policies, procedures and processes does or should your current or previous organisation have in place relative to responding to incidents?

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4    How could the workplace requirements for incident response (policies / procedures etc.) be communicated to relevant individuals and parties within your organisation?

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5    What does DRSABCD mean in the context of incident response?

D –
R –
S –
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6    Before attempting to provide first aid to an injured person what two factors should you consider?

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7    In the context of your current or previous organisation, how are incidents:

•    Notified internally and externally
•    Reported
•    Documented
Notified    Reported    Documented

8    What sources of information and data could an organisation consult in order to assist them in meeting their legislative requirements for incident response?

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Activity 1.

1.1   With reference to your organisation’s nature and scope of business, identify what incidents could reasonably occur and what the potential consequence of those incidents could be.  Your list must include at least one example of a ‘notifiable’ incident.
Type of Incident    Potential Consequence
(Provide at least two per incident type)

1.2     For the notifiable incident that you have listed, create a flow chart for how the incident should be responded to with clear responsibilities defined in each case.  Use your state or territory’s Regulator advice / guidance materials regarding ‘notifiable incidents’ to complete this task.  You will find these located in your Learner Resource File.
Incident Response Step    Responsible Person
1.    Raise the alarm    First Responder
2.
3.
4.
5.
6.
7.
8.
9.    Recommend corrective actions    Health and Safety Advisor

1.3     Write a short email to your Manager explaining the penalties associated with a failure to respond to a notifiable incident as per legislative requirements.

E-mail:

END OF ACTIVITY 1.

9    What factors will determine the amount and scope of information and data to be collected following an incident?

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10    What sources of information and data could be accessed to assist with data collection following an incident?   Provide two examples for each.

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11    What is the purpose of collecting information and data such as that listed above?   What are you trying to find out?  Write a brief paragraph.

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12    What are the two most important questions that an incident investigation attempts to answer?

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13    Who in your current or previous organisation would investigate an incident? List as many as is applicable.

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14    What external individuals and parties could be consulted or form part of the investigation team in the case of a large scale, complicated or notifiable incident?

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15    What are the seven main steps to the incident investigation process?

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16    Provide examples of appropriate techniques that can be used when participating in incident investigations.  Explain why these are both appropriate and important in each case.

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17    What type of factors should an incident investigation identify once all of the information and data collected has been analysed via the use of appropriate techniques?  Provide an explanation for each.

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18    For the following examples of report summaries of incidents that have resulted in either injury or illness explain what responsible persons within your current or previous organisation would be notified / contacted and what external authorities would also be notified / contacted?
Example    Internal Contact    External Contact
Worker falls over in a car park after tripping over their own laces causing a sprained wrist
Worker has a hand amputated by a piece of rotating machinery
Incident investigation identifies a causal factor as ‘deliberate sabotage’ in the case of a serious injury to a worker

19    What elements must be included in an action plan to implement recommendations for corrective and preventative actions (controls) for it and be effective?

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Major Activity
Using the information contained in the example timeline in your Learner Guide for the incident at ABC Sausages (laceration to right forearm), answer the following questions and complete the tasks required.
1.    Why did this incident occur?  What is your hypothesis?  Write this in the form of an incident report summary to be submitted to management. (Maximum 300 words)

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2.    Complete the Action Plan template below to implement controls to reduce the likelihood and consequence of an incident of this nature occurring again.
Corrective/ Preventative Actions    Roles and Responsibilities    Resources    Timescale
Performance Indicator

3.    The General Manager of ABC Sausages has asked you to explain why you have chosen the corrective and preventative actions (controls) that you have.  Write an explanatory paragraph to accompany your action plan to explain why you have chosen the controls listed and the possible inadequacies (limitations or problems) associated with the implementation of these controls. (Maximum 300 words)

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END OF SUBJECT 6

Subject 7.    WORKERS COMPENSATION, REHABILITATION AND RETURN TO WORK – BSBWHS407A
Units Covered in This Section:
BSBWHS407A Assist With Claims Management, Rehabilitation and Return-To-Work Programs

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to assist with the management of workers’ compensation claims, rehabilitation and return-to-work programs.
Objectives

On completion of this subject learners will be able to:

1. Assist with managing claims
2. Assist with planning for and implementing a successful rehabilitation or return-to-work program
3. Assist with monitoring and evaluating a rehabilitation or return-to-work program

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communication skills and discretion to discuss compensation, treatment, rehabilitation and return-to-work matters sensitively with a range of people
•    Consultation and negotiation skills to address issues around compensation, treatment, rehabilitation and return-to-work matters sensitively with a range of people
•    Organisational and administrative skills to see that all claims are properly managed and that claimant is clear about what is happening and what to expect
•    Planning skills to customise rehabilitation or return-to-work programs to suit injured workers.

Required Knowledge

•    External parties involved in return to work
•    Processes and procedures for accessing relevant workers’ compensation legislation, principles and procedures
•    Processes and procedures for preparing a workplace for return to work
•    Importance of return to work to the injured worker, fellow workers and the employer
•    Organisation’s responsibilities for rehabilitation or return-to-work programs
•    Rehabilitation concepts and return-to-work procedures
•    Return-to-work planning and return-to-work arrangements
•    Rights and obligations of all parties under the relevant workers’ compensation scheme and relevant legislation
•    Sources of assistance to help with rehabilitation and return-to-work programs
•    Variety of methods, techniques and tools to support the injured worker.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Understanding of the organisation’s rehabilitation and return-to-work programs
•    Sound communication skills
•    Knowledge of relevant legislation

1    Provide an explanation of the following terms including the key principles and objectives.

Workers Compensation:
Rehabilitation:
Return To Work:
2    Is there a national approach to workers compensation legislation?

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3    Who is the Workers Compensation regulator in your state or territory?  What is the relevant Act of parliament called?

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4    Provide examples of sources of information and data that may assist an organisation to process a Workers Compensation claim.  Explain how or from where this information could be obtained.

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5    Do organisations (in general across Australia) need to have adequate workers compensation insurance?   Explain your answer.

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6    For an injury sustained in a Western Australian workplace, complete the flow chart below to explain how to initiate a workers compensation claim.  Highlight the question marks and enter your answers.  (Double click on the ? to enter text)

7    What are some of the ways in which the services of rehabilitation providers can be delivered?

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8    Provide examples of ‘Rehabilitation Providers’.

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9    Who would usually notify a rehabilitation provider that their services are required to assist with the rehabilitation of an injured of ill worker?

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10    What document and or form could an employer use to determine the nature of the injury / illness?

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11    What factors need to be considered when estimating a period of absence due to an injury or illness?

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12    Do all the parties have to agree regarding the initiation of a Workplace Rehabilitation Providers’ services prior to their commencement?

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Activity 1
For this activity you should use the injury example of ‘Tom Francis’, the ABC Sausages Maintenance Engineer who suffered a laceration to his right arm which was discussed in the last subject.  You should refer to the relevant information contained in your Learner Resource File for this Activity.
Note – The ABC Sausages factory where the injury occurred is in Western Australia.

1.1 Advise Tom how he should initiate the workers’ compensation process.

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1.2 Tom is concerned that the findings of the incident investigation identified that his actions were causal factors of the incident and that as a result he may not be eligible for workers compensation.  Advise Tom of the steps he can take should he not agree with the insurers’ decision. (Reference Workers Compensation Claims Form WA in your Learner Resource File)

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1.3  Locate Tom’s FMC in your Learner Resource File and answer the following questions

What is the nature of Tom’s injury?:

At this stage how long will Tom be absent from work?:

1.4 Prepare a brief email report on Tom’s condition, estimated period of absence and suggested work arrangements to assist Tom’s work team during his absence.  This email should be written from the point of view of the ABC Sausages Injury Management and Return To Work Coordinator and will be sent to Toms Manager and should be written in an appropriate manner.  (Max 200 words)

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END OF ACTIVITY 1

13    What subjects could be discussed during consultation between the treating Doctor and a Rehabilitation Provider in the case of a workplace injury or illness?

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14    When is an employer required to develop a formal (written) Return to Work program?

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15    What consultation could take place between the Rehabilitation Provider, relevant employer managers and the injured or ill worker in the case of a workplace injury or illness?

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16    When considering a Return to Work program or plan why is it useful to document an injured or ill workers tasks, duties, skills and experience.  Write a brief paragraph (Max 100 words)

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17    What should a Return to Work program include?

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18    Provide examples of modified duties for cases where an injured or ill worker cannot return to ‘full’ pre-injury or illness duties?

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19    Provide examples of the benefits of commencing Rehabilitation and Return to Work programs as soon as reasonably possible.  Include benefits to the injured or ill worker, employer and workforce as a whole in your answer.

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20    What steps can an employer take to be proactive and demonstrate best practice in terms of injury management?

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Activity 2
Complete the Return To Work plan template provided to assist Tom Francis to return to employment at ABC Sausages using the ‘case information’ details below to populate the template.

Case Information Details.
•    Tom’s injury has left muscle damage in his right arm
•    Tom will be unable to return to his pre-injury duties as he is unable to work with hand tools
•    Tom’s has been a Maintenance Engineer in the food processing industry for 15 years and has gained a great deal of experience in this field.
•    Both Tom and Andrew Mincer (ABC Sausages General Manager) are keen for Tom to remain as an employee of ABC Sausages.
•    Tom has always been willing to undertake training and says that mentoring Apprentices has always been an enjoyable part of his role
•    ABC Sausages has recently been considering the purchase of additional premises and a considerable amount of used meat processing machinery.
•    Andrew Mincer is keen to expand the Maintenance Apprenticeship program

ABC SAUSAGES
RETURN TO WORK PROGRAM
Worker Details
Name:  Tom Francis            DOB:  20/05/1965     Address:  1 The Road, Perth. W.A. 6000
Telephone: 08 12345667
Position Title:  Maintenance Engineer    Section:  Maintenance
Employer Details
Address:  ABC Sausages, Gravy Lane, Perth, W.A. 6000        Supervisor:  A. Mincer – (GM) ABC Sausages.
Insurer Details
Insurer:  Accinsure            Telephone:  08 15789541
Medical Details
Name of Doctor:  Dr Bones            Surgery:  The Surgery, Stitch St. Perth. 6001Perth.
Rehabilitation Provider:  Work Rehab W.A.
Treatment History:  Initially ‘not fit for work’ on FMC but subsequent review and rehabilitation have recommended return to work on modified duties.
Work Restrictions:  No long periods standing, not lifting above 5kg with right arm.  Not to use hand tools with right arm due to muscle damage.
RTW Plan details
RTW Goal:            4564807012728430            RTW Plan Start date   /   /    Finish date    /   /
Action    Responsible Person    Completion / Review Date

Declaration
I agree to the contents of this Return To Work program
Worker:  Tom Francis
Employer:  A. Mincer

END OF ACTIVITY 2

21    How can communication and consultation between the employer, injured or ill person and rehabilitation provider regarding the Return to Work program take place?

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22    What steps can an organization take to facilitate communication and consultation with an injured or ill worker?

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23    Why is taking steps to facilitate communication and consultation of benefit to both the injured or ill worker and the organisation?

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24    Provide examples of ‘breaches’ to rehabilitation and Return to Work arrangements?

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25    What steps can be taken to rectify a breach or breaches to rehabilitation and Return to Work arrangements?

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26    Why may rehabilitation and Return to Work programs require modification?

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27    Provide examples of modifications that could be required rehabilitation and Return to Work programs.

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28    What factors could be considered during a review of the injury management process?

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29    What methods could an organisation use to review and evaluate the injury management process?

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30    What kind of plan can be used to implement changes to the injury management process based on the outcomes of review and evaluation?

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END OF SUBJECT 7

Subject 8.    EMERGENCY PREPARATION – PUAWER002B
Units Covered in This Section:
PUAWER002B Ensure Workplace Emergency Prevention Procedures, Systems and Processes Are Implemented

Subject / Unit Description and Objectives
Unit Descriptor
This unit covers the competency required to implement workplace emergency prevention procedures within a workplace or a defined group of workplaces.  The person undertaking this work may be supervising some people in the workplace. All aspects of the unit must be undertaken in line with legislative requirements, workplace policies and procedures, and accepted safe practices.  This unit has been developed to cover the broad range of emergencies and workplaces as considered in Australian Standard 3745—2010.
Objectives

On completion of this subject learners will be able to:

1.    Ensure workplace emergency prevention processes are implemented
2.    Ensure appropriate hazard analysis is undertaken and results are implemented
3.    Ensure workplace emergency protection systems, emergency control equipment and evacuation systems remain effective

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Communicate effectively
•    Delegate affectively according to workplace procedures and level of responsibility
•    Effective leadership and decision-making to ensure safety in the workplace
•    Monitor and review the work area to identify new and emerging risks on an ongoing
•    Basis

Required Knowledge

•    Basic types, principles of operation and limitations of emergency prevention and
•    Protection systems and emergency control equipment typically installed in the
•    Workplace
•    Hazard analysis processes
•    Reporting procedures
•    Workplace procedures to rectify problems

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Assessment must confirm the ability to identify workplace emergency prevention procedures and to ensure these procedures are routinely implemented.

Activity 1.
ABC Organisation has a large Head Quarters comprising of a Cafeteria, Laboratories, Factory, Offices, Gate, Power plant and Chemical Store.  In your capacity as the ABC Organisation Emergency Management Coordinator you take it upon yourself to create an emergency inspection checklist and a short procedure for its use to be discussed with the EPC at their next meeting.
Use the information in your Learner Guide (P. 238), to create a checklist to identify potential emergency situations and a short written procedure for its use.  The checklist need only cover typical or common emergency situations that could foreseeably occur at the ABC Organisation.
The procedure must include clear instructions for the use of the checklist including when and where it is to be used and by whom, how frequency of inspections will be determined, to whom potential emergency situations should be reported and how and when emergency prevention measures shall be reviewed.

You are required to demonstrate your ability to be able to plan for emergency inspections and all answers and content need to be examples of reasonable emergency situations.
You will use the checklist and procedure created to complete the remainder of this subject.

Emergency Checklist
Inspection Conducted By
Date        Time
Checklist Item    Y / N    Notes
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Emergency Prevention Checklist Procedure
Procedure Purpose
Procedure Scope
Roles and Responsibilities
When to perform inspections.
How to use the checklist
Recording the results of Inspections
Use of Risk Register
Reporting Requirements.
Procedure Review.

END OF ACTIVITY 1

1.    Navigate your way around ABC Organisations’ Head Quarters in order to conduct inspections to identify potential emergency situations as per your procedure and checklist.  Identify situations that could lead to workplace emergencies.  Use the inspection checklist and procedure that you created in Activity 1.

ABC Organisation Headquarters and Factory
MAP

To navigate your way around the map hold down the ‘ctrl’ key on your key board and point to the area you wish to go to then ‘left click’ with your mouse.  When you want to return to the map follow the same process but click on ‘Back to Map’ underneath the pictures of the work area.
2.    Use the risk register template below to perform a hazard analysis based on the findings of your inspection as per the procedure and recommend further controls to mitigate the consequences or correct the issue identified.

Potential Emergency
Situation / Scenario    Inherent Risk (No controls in place)    Current Control Measures    Residual
Risk    Recommended Further Controls    Residual Risk
Consequence    Likelihood    Risk Rating        Consequence    Likelihood    Risk Rating        Consequence    Likelihood    Risk Rating
1.
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4.
5.

3.    What factor would you use to determine the regularity of emergency prevention hazard analyses and inspections?

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4.    Complete the action plan template below to implement the control measures that you have listed on the risk register above.
EMERGENCY PREVENTION MEASURES
ACTION PLAN
Action    Responsible Person    Resources    Timescale    Performance Indicator
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5.

5.    What processes could be implemented to ensure that personnel comply with emergency prevention procedures?

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6.    Complete the template below to identify:

•    Emergency protection systems
•    Emergency control equipment
•    Evacuation Systems
•    How work practices or other factors could ‘interfere’ with the effectiveness of these systems and equipment (Risk Scenarios).
List the corrective actions (Controls) that could be put in place to control the risk of ‘interference’?  List how deficiencies of problems would be reported.
Emergency Protections Systems    Risk Scenarios    Controls

Emergency Control Equipment    Risk Scenarios    Controls

Evacuation Systems    Risk Scenarios    Controls

Major Activity
Review the incident Timeline of the Piper Alpha gas explosion and write a brief report covering the following points.
1.    Examples of situations that could have led to an emergency on the Piper Alpha platform.

2.    The work processes and other factors that resulted in the ineffectiveness of the emergency protection systems, control equipment and evacuation systems

3.    Inadequacies in the emergency prevention systems and procedures.

4.    Recommendations to reduce the likelihood and consequences (risk) occurring again.

Piper Alpha Gas Platform

Incident date:  6th July 1988
A large fixed platform, Piper Alpha was situated on the Piper oilfield, approximately 120 miles (193 km) northeast of Aberdeen (Scotland) in 474 feet (144 m) of water, and comprised four modules separated by firewalls.  Piper Alpha was connected to two other platforms Tartan and Claymore which pumped oil and gas to Piper Alpha.
Originally constructed to pump oil it was converted to gas and oil production by the platforms’ owners Occidental Petroleum.   For safety reasons the modules on similar platforms were organised so that the most dangerous operations were distant from the personnel areas.  The conversion from oil to oil and gas on Piper Alpha broke this safety concept, with the result that sensitive areas were brought together, for example, the gas compression next to the control room, which played a role in the accident.
Because the platform was completely destroyed, and many of those involved died, analysis of events can only suggest a possible chain of events based on known facts. Some witnesses to the events question the official timeline.
Incident Timeline
12:00 noon.  On the morning of 6 July, one of the platforms’ pumps, Pump A’s pressure safety valve was removed for routine maintenance. The pump’s fortnightly overhaul was planned but had not started.  The open pipe left by the removal of the valve was temporarily sealed with a disk cover (flat metal disc also called a blind flange). Because the work could not be completed by 6:00 p.m. (end of shift) the disc cover remained in place. It was hand-tightened only. The on-duty engineer filled in a permit which stated that Pump A was not ready and must not be switched on under any circumstances.
6:00 p.m. The day shift ended, and the night shift started with 62 men running Piper Alpha. As he found the on-duty custodian busy, the engineer neglected to inform him of the condition of Pump A.  Instead he placed the permit in the control centre and left. This permit disappeared and was not found. Coincidentally there was another permit issued for the general overhaul of Pump A that had not yet begun.
7:00 p.m. Like many other offshore platforms, Piper Alpha had an automatic fire-fighting system, driven by both diesel and electric pumps (the latter were disabled by the initial explosions). The diesel pumps were designed to suck in large amounts of sea water for fire-fighting; the pumps had an automatic control to start them in case of fire (although they could not be remotely started from the control room in an emergency).  However, the fire-fighting system was under manual control on the evening of 6 July:  the Piper Alpha procedure required manual control of the pumps whenever divers were in the water (as they were for approximately 12 hours a day during summer) although in reality, the risk was not seen as significant for divers unless a diver was closer than 10–15 feet (4 metres approx.) from any of the four 120 ft level caged intakes.  A recommendation from an earlier audit had suggested that a procedure be developed to keep the pumps in automatic mode if divers were not working in the vicinity of the intakes as was the practice on other platforms, but this was never developed or implemented.
9:45 p.m. Pump B stopped working and could not be restarted. As the entire power supply of the offshore construction work depended on this pump, the manager had only a few minutes to bring the pump back online, otherwise the power supply would fail completely. A search was made through the documents to determine whether Pump A could be started.
9:52 p.m. The permit for the overhaul was found, but not the other permit stating that the pump must not be started under any circumstances due to the missing safety valve. The valve was in a different location from the pump and therefore the permits were stored in different boxes, as they were sorted by location. None of those present was aware that a vital part of the machine had been removed. The manager assumed from the existing documents that it would be safe to start Pump A. The missing valve was not noticed by anyone, particularly as the metal disc replacing the safety valve was several metres above ground level and obscured by machinery.
9:55 p.m. Pump A was switched on. Gas flowed into the pump, and because of the missing safety valve, produced an overpressure which the loosely fitted metal disc did not withstand.  Gas audibly leaked out at high pressure, drawing the attention of several men and triggering six gas alarms including the high level gas alarm. Before anyone could act, the gas ignited and exploded, blowing through the firewall made up of 2.5 × 1.5 metre panels bolted together, which were not designed to withstand explosions as they had originally been designed as a safety measure for an oil platform.  The custodian pressed the emergency stop button, closing huge valves in the sea lines and ceasing all oil and gas production.
Theoretically, the platform would then have been isolated from the flow of oil and gas and the fire contained. However, because the platform was originally built for oil, the firewalls were designed to resist fire rather than withstand explosions. The first explosion broke the firewall and dislodged panels around the control module. One of the flying panels ruptured a small condensate pipe, creating another fire.
10:04 p.m. The control room was abandoned. Piper Alpha’s design made no allowances for the destruction of the control room, and the platform’s organisation disintegrated. No attempt was made to use loudspeakers or to order an evacuation.
Emergency procedures instructed personnel to make their way to lifeboat stations, but the fire prevented them from doing so. Instead the men moved to the fireproofed accommodation block beneath the helicopter deck to await further instructions. Wind, fire and smoke prevented helicopter landings and no further instructions were given, with smoke beginning to penetrate the personnel block.
As the crisis mounted, two men donned protective gear and attempted to reach the diesel pumping machinery below decks and activate the firefighting system. They were never seen again.
The fire would have burnt out were it not being fed with oil from both Tartan and the Claymore platforms, the resulting back pressure forcing fresh fuel out of ruptured pipework on Piper, directly into the heart of the fire. The Claymore platform continued pumping until the second explosion because the manager had no permission from the Occidental control centre to shut down. Also, the connecting pipeline to Tartan continued to pump, as its manager had been directed by his superior. The reason for this procedure was the huge cost of such a shut down. It would have taken several days to restart production after a stop, with substantial financial consequences.
Gas pipelines of both 16? and 18? diameter ran to Piper Alpha. Two years earlier Occidental management ordered a study, the results of which warned of the dangers of these gas lines. Because of their length and diameter, it would have taken several hours to reduce their pressure, so that it would not have been possible to fight a fire fuelled by them. Although the management admitted how devastating a gas explosion would be, Claymore and Tartan were not switched off with the first emergency call.
10:20 p.m. Tartan’s gas line (pressurised to 120 Atmospheres) melted and burst, releasing 15-30 tonnes of gas every second, which immediately ignited. From that moment on, the platform’s destruction was assured.
10:30 p.m. The Tharos, a large semi-submersible firefighting, rescue and accommodation vessel, drew alongside Piper Alpha. The Tharos used its water cannons where it could, but it was restricted, because the cannons were so powerful they would injure or kill anyone hit by the water.
10:50 p.m. A second gas line ruptured ejecting millions of cubic feet of gas into the fire. Huge flames shot over 300 ft (90 m) in the air. The Tharos was driven off by the fearsome heat, which began to melt the surrounding machinery and steelwork. It was only after this second explosion that the Claymore platform stopped pumping oil. Personnel still left alive were either desperately sheltering in the scorched, smoke-filled accommodation block or leaping from the various deck levels, including the helideck, some 175 ft (50 m) into the North Sea. The explosion also killed two crewmen on a fast rescue boat launched from the standby vessel Sandhaven and the six Piper Alpha crewmen they had rescued from the water.
11:20 p.m. The gas pipeline connecting Piper Alpha to the Claymore Platform burst.
11:50 p.m. The generation and utilities Module (D), which included the fireproofed accommodation block, slipped into the sea. The largest part of the platform followed it.
12:45 a.m., 7 July. The entire platform had gone. Module (A) was all that remained of Piper Alpha.
At the time of the disaster 226 people were on the platform; 165 died and 61 survived. Two men from the Standby Vessel Sandhaven were also killed.
There is controversy about whether there was sufficient time for more effective emergency evacuation. The main problem was that most of the personnel who had the authority to order evacuation had been killed when the first explosion destroyed the control room. This was a consequence of the platform design, including the absence of blast walls. Another contributing factor was that the nearby connected platforms Tartan and Claymore continued to pump gas and oil to Piper Alpha until its pipeline ruptured in the heat in the second explosion. Their operations crews did not believe they had authority to shut off production, even though they could see that Piper Alpha was burning.

Report on Emergency Prevention Procedures on Piper Alpha

Report Completed By:
Report Date:
Potential emergency situations on the Piper Alpha platform. (Consider other factors in addition to those listed in the incident description):





What work processes and other factors resulted in the ineffectiveness (failings) of the emergency protection systems, control equipment and evacuation systems during the incident that took place on 6th July 1988 (Not what caused the incident):






Recommendations to reduce the risk of the failures in the effectiveness of the emergency protection systems, control equipment and evacuation systems (Each recommendation made below should cancel out a ‘failing’ listed above):





END OF SUBJECT 8

Subject 9.    WHS INFORMATION SYSTEMS – BSBWHS507A
Units Covered in this section:
BSBWHS507A Contribute to managing WHS information systems

Subject / Unit Description and Objectives
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to contribute to managing work health and safety information systems (WHSIS) to support work health and safety (WHS) management.
Objectives

On completion of this subject learners will be able to:

1. Contribute to identifying WHSIS requirements
2. Contribute to the use and operation of the WHSIS
3. Use the WHSIS to support effective WHS management as required by job role
4. Assist with monitoring, evaluating and improving the WHSIS

For successful completion of this subject learners will have to demonstrate the following skills and knowledge:

Required Skills

•    Analytical skills to:
•    Contribute to the assessment of resources needed to manage WHS and where appropriate access these resources
•    Gather, record and analyse relevant workplace information and data
•    Identify areas for WHS information management improvement
•    Communication skills to:
•    Conduct effective formal and informal meetings and communicate effectively and appropriately with WHSIS users
•    Provide information to a range of target groups, including health and safety committees, health and safety representatives, managers, supervisors, and persons conducting businesses or undertakings (PCBUs) or their officers
•    Consultation and negotiation skills to:
•    Develop plans
•    Implement and monitor designated actions
•    Information technology skills to:
•    Use WHSIS software
•    Use a range of communication media
•    Numeracy skills to analyse workplace information and data
•    Organisational skills to manage own tasks within a timeframe
•    Project-management skills to achieve change in WHS matters.

Required Knowledge

•    Appropriate presentation of relevant information and data about workplace hazards
•    Commonwealth and state or territory WHS Acts, regulations, codes of practice, standards, guidance material and links to other relevant legislation, including industrial relations, equal employment opportunity, workers’ compensation, and rehabilitation
•    Due diligence obligations as referred to in WHS Acts, regulations and codes of practice
•    Internal and external sources of WHS information and data, and how to access them
•    Key personnel, including change agents, within workplace management structure
•    Language, literacy and cultural profile of the work team
•    Legislative requirements for WHS information and data, and consultation
•    Methods for collecting reliable information and data, commonly encountered problems in collection, and strategies for overcoming these problems
•    Methods for providing evidence of compliance with WHS legislation
•    Nature of information and data that provide valid and reliable measures of performance of WHS management processes
•    Organisational WHS policies, procedures, processes and systems
•    Requirements for recordkeeping that address WHS, privacy and other relevant legislation
•    Requirements for reporting under WHS and other relevant legislation, including obligations for notification and reporting of incidents
•    Roles and responsibilities of individuals and parties under WHS legislation
•    Systems for storage and retrieval of information and data.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

•    Preparation of an information and data plan
•    Presentation of information and data about workplace hazards in appropriate formats
•    Knowledge of frequency and incident rates.

1.    Complete the table below to provide examples of types of WHS information, the management of which is specifically referred to or inferred within either the WHS Act or Regulations.  For each, list the document reference, the duty holder and what workplace policy or procedure would be relevant to managing this information.  You must include examples of ‘due diligence’ and ‘regulatory reporting’ in your answer.
Source    Information Type    Legislative  or document Reference    Duty Holder or Responsible Person    Workplace Policy or Procedure
WHS Act    Example.
Reporting “notifiable” incidents to regulator
WHS Act
WHS Act
WHS Regulations
WHS Regulations
WHS Regulations

2.    Provide examples of the purposes and functions of a WHSIS?

Answer:
Answer:
Answer:
3.    In your current or previous organisation who would be the users of WHS information and in what way would they use or contribute to WHS information?
User    Use or Contribution

4.    Who should be consulted when ascertaining the ‘user needs’ of a WHSIS?  List specific roles.  How could consultation occur in each case?
User    Consultation Method

5.    In you your current or previous role, what would your needs be as a user of a WHSIS in order for it to be effective?

Your Role:
Your Needs:
Your Needs:
Your Needs:
Your Needs:
6.    What workplace factors could impact on the design and development of a WHSIS?  For each example provide a brief sentence to explain what that impact could be.
Workplace Factor    Impact
E.g.  Resources    How much time and money can be invested in the WHSIS.

7.    Choose five examples of WHS information and complete the following table by listing what advice and support a user of that information may require in order to ensure its effective use.
WHS Information    User of WHS Information    Advice and Support

8.    What consultative approaches or processes could be employed to ensure that feedback is received from users of the WHSIS in order to facilitate monitoring, evaluation and improvement of the Work Health and Safety Information System (WHSIS)

Answer:
Answer:
Answer:
Answer:
Answer:
9.    Provide examples of types of WHS information and how they can be accessed.  Include an equal share of both internal and external sources in your answer.
WHS Information    Accessed

10.    What does WHS information gathered from internal and external sources of information need to be?  I.e. what are you evaluating it for?

Answer:
Answer:
Answer:
Answer:
11.    Provide examples of appropriate tools for collection and recording WHS information.

Answer:
Answer:
Answer:
Answer:
12.    Provide examples of legislative requirements for WHS information?  For information that must be reported to an external body, list the timescale and the format / method in or by which it must be reported.

Answer:
Answer:
Answer:
13.    Define the following terms in relation to analysis of WHS information and provide an example of each.

Negative (Lag) Performance Indicator:
Positive (Lead) Performance Indicator:
14.     What are the formulae for the following?

LTIFR:
AIFR:
15.     Define the following terms in relation to appropriate techniques for analysing WHS information.  In your answer include what strategies could be used to avoid these types of bias occurring?

Information bias:
Selection bias:
Measurement Bias:
Recall Bias:
Attention Bias:
Referee Bias:
Strategies:
16.     What factors could determine either the frequency at which WHS information is reviewed or trigger a review.

Answer:
Answer:
Answer:
Answer:
17.    How could the following WHS information be communicated to stakeholders?
WHS Information    Communication Method
AIFR and LTIFR
Regulatory reporting requirements
Information relating to hazard analysis and trends

18.    What questions could form part of an audit criteria when monitoring and evaluating the effectiveness of a WHSIS?

Answer:
Answer:
Answer:
Answer:

Activity 1.

The table below has been formulated by ABC Organisations’ WHS Department ahead of a global management meeting to discuss WHS performance across the whole ABC Group.
Answer the following questions relating to this WHS information.

ABC Organisation
Injury Statistics 2013
Mechanism of injury    No. Of injuries of this type    Percentage of total no. Of injuries    Lost time injuries (LTI’s)    Total hours worked 2013    Average number of employees 2013
Abrasion    2    5%    0
Bruising    3    7.5%    0
Burn    1    2.5%    1
Contusion    2    5%    0
Eye Irritation    2    5%    0
Insect Bites    3    7.5%    0
Electric Shock    2    5%    2
Laceration / puncture    5    12.5%    1
Multiple injuries    2    5%    1
Musculoskeletal     15    37.5%    5
Skin Condition    3    7.5%    0
TOTAL    40    100%    9    2’400’000    800

1.1     Which mechanism of injury represents the highest number of injuries?

Answer:
1.2    What control methods could be implemented to reduce the frequency and or consequence of these types of injuries?

Answer:
Answer:
1.3    ABC Organisation’s management have made an additional request for information for the global meeting and they now also want you to provide:

•    All Injury Frequency Rate (AIFR) for 2013
•    Lost Time Injury Frequency Rate (LTIFR) for 2013

Use the following formulae to calculate this information:

•    AIFR = Total Injuries X 1’000’000 ÷ Total Hours
•    LTIFR= Lost Time Injuries X 1’000’000 ÷ Total Hours

Answer: AIFR =
Answer: LTIFR =
1.4    ABC Organisation have the following targets for AIFR (12.00) and LTIFR (3.00).  Should the management be celebrating a job well done?  Explain your answer.

Answer:

The table below has been formulated from the attendance sheets of both the monthly WHS Committee meetings and the weekly ‘toolbox’ meetings held at ABC Organisations’ various locations.  Use this table to complete part of your report for question 1.5.
Meeting type    Meetings scheduled    Meetings held    Meetings held %    Management attendance at meetings%    HSR  attendance at meetings    Number of attendees of 100% target.
(average % of totals)
WHS Committee Meeting (Monthly)    24    15    63%    51%    80%    70%
Toolbox Meetings (Weekly)    200    150    75%    30%    70%    60%

1.5    The ABC Organisation management team have asked you to compile a short report (approx. 500 words) evaluating WHS performance in 2013 which will provide a quick overview at the upcoming global meeting.

Use all the information that has been provided with in this section of the Assessment Workbook and complete the report template below.

Report Title
Report Writer
Date of Report
Distribution
Introduction:

Incident and injury data analysis:

Consultation and participation:

Recommendations for improvement:

WHS Improvement Action Plan
Action    Responsible person and Time line    Resources    Performance Indicator

END OF SUBJECT 9

SUBJECT 10.    CONTINUOUS IMPROVEMENT  – BSBMGT403A
Units Covered in This Section:
BSBMGT403A Implement Continuous Improvement
This unit is clustered with the previous units that form this qualification and does not require further assessment.

CONGRATULATIONS!

You have completed
BSB41412 Certificate IV in Work Health and Safety

What now?
Check the following has been done:
•    Check your answers and that you have answered all questions and completed all activities
•    Ensure that you have completed the Assessment Workbook Checklist on Page 14
•    Write your name on the Student Declaration
•    Write you name on the front of the Assessment Workbook

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