Posted: September 16th, 2017

You are a police calltaker and receive a call about a traffic accident on the freeway. ………

1. You are a police calltaker and receive a call about a traffic accident on the freeway. The caller tells you four vehicles were involved, someone is pinned inside one of the vehicles, some yucky green stuff is oozing out of a container that fell off one of the trucks involved in the incident, one of the vehicles has smoke pouring out of it, two of the drivers are having a fist fight, and vehicles driving by are having to swerve around the crashed vehicles to avoid colliding into them. Your agency does not dispatch rescue, extrication, HAZMAT, or firefighting equipment. What do you do? Explain your actions.
2. You are a call taker when multiple 911 calls come into the agency concerning a large traffic collision on a nearby highway. While other call takers enter information and dispatchers begin sending response personnel, you realize that your caller is involved in the collision and calling on her cellular phone. She is a 36-year old named Sally, and she is apparently trapped under an overturned truck in her crushed car. She smells gasoline, and says that she is hurt. She cannot see anything except the side of the truck. The cellular signal is weak and has some static in it. What is your role in Sally’s rescue, explain? What responder resources are most important to Sally and why?

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