Posted: May 8th, 2014

You have just been appointed as the new regional manager for a web development company called Complete Web Solutions (CWS). The company specialises in designing and developing websites for small to medium-sized businesses (of up to 250 employees). The com

 You have just been appointed as the new regional manager for a web development company called Complete Web Solutions (CWS). The company specialises in designing and developing websites for small to medium-sized businesses (of up to 250 employees). The com

Task 1Task 1 – 6 Marks
You need to familiarise yourself with the subject area. You should therefore carry out some research on the Internet to establish the following:
 The range of services typically offered by web design and development companies;
 The approaches that such companies take to the sales and marketing of their services.
You should briefly summarise your findings and conclusions.
Task 2 Task 2 – 4 Marks
Produce a project plan for the way you intend to complete the rest of this assignment. For planning, use the timescale you have been allocated for this assignment i.e. from the date you start to the date you submit your assignment. Submit a copy of your plan to your tutor before you proceed further with the assignment.
Task 3 Task 3 – 24 Marks
You should set up the Organisation Structure that you propose to put in place to run the business. You have been given a budget to appoint 25 members of staff (including yourself). These staff will be split into teams to provide the following services:
 Marketing and sales (including telesales);
 Administration;
 Web design;
 Technical development and user support.
It is your decision as to how many staff should be appointed in each of these four teams, and also how these teams will focus upon the specialist industry sectors.
You have been asked to put together your organisational chart using one of the approaches (functional, divisional, matrix, teams or networks) that will provide a HORIZONTAL structure. You should explain why you have selected the particular approach and list THREE (3) benefits of using this.
The approach you have selected should clearly show the lines of authority and the span of control.
Task 4 Task 4 – 16 Marks
Produce a briefing document of no more than 500 words that:
 Describes TWO (2) possible reasons why there may be resistance to the proposed organisational structure from the staff who formerly worked for Accountancy Web Services
 Lists and briefly explains the SIX (6) steps that are typically found in the Management of Change Process.
Page 4 of 5
Understanding Business Organisations June 2014 Final  NCC Education 2014
Task 5 Task 5 – 16 Marks
Produce a report of no more than 500 words that explains why effective communications will have a crucial role to play in ensuring that all staff in the new organisational structure work effectively and feel part of both their individual team and the Complete Web Solutions organisation.
The report should also include TWO (2) examples of Communication Channels that you believe should be used to help foster team spirit within the new structure, giving the reasons for your choices.
Task 6 Task 6 – 16 Marks
Put together a short briefing paper of no more than 600 words that explains how you propose to maintain financial control of the new regional office. This should include:
 How you intend to monitor performance against the agreed budgets
 What is cash-flow and why is it important to take full account of this for both the survival and success of the new regional office.
It should also provide THREE (3) examples of how you intend to use financial information to assist in your managerial decision making processes.
Task 7 Task 7 – 18 Marks
Using PowerPoint, or a similar tool, put together a maximum of TWELVE (12) slides that could be used as the basis of a presentation to the Managing Director. The presentation should clearly explain how Internet-based technologies could assist in setting up a virtual structure where at least 15 of the staff included in the new structure will be required to work from home. It should detail the staff roles that you believe are most suitable to be included as members of virtual teams.
For ONE (1) of the staff roles you should list THREE (3) potential advantages to the individual member of staff involved which could be used as a means of persuading that staff member to agree to become a virtual team member.

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